We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,717 reviews.
Very straightforward process.
15/02/15
Parcel was not collected on day it was booked for.
15/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now and will respond on your Parcel Monkey account
THE PERSON WHO COLLECT MY PARCEL WAS VERY NICE , EDUCATED , ON TIME , AND CAREFUL THANK YOU PARCEL MONKEY
15/02/15
No comment left by this customer.
15/02/15
No comment left by this customer.
15/02/15
All good. Very quick collection A+
15/02/15
service was excellent
15/02/15
No comment left by this customer.
15/02/15
No comment left by this customer.
15/02/15
No comment left by this customer.
15/02/15
No comment left by this customer.
15/02/15
No comment left by this customer.
15/02/15
Easy to use website, collection as described, good communication, great price. Thank you.
15/02/15
I would recomend your service to all my friends
15/02/15
happy with the result. would have liked the option to sign unseen.
15/02/15
easy to navigate through site, good clear instructions. excellent.
15/02/15
Damaged
15/02/15
No comment left by this customer.
15/02/15
Parcelforce and Parcelmonkey are providing an excellent reliable service to my business. Would not wish to use the other services though.
15/02/15
It would be very helpful to have a 1 hour time slot for collection of the parcel or text alerts in future.
15/02/15
No comment left by this customer.
15/02/15
Good service, but would have been nice to receive a follow-up confirmation from Yodel that they were going to collect the parcel.
15/02/15
thanks you very much for your service. My parcel arrived on time and in perfect state. I will definetly keep using parcel monkeys.
15/02/15
No comment left by this customer.
15/02/15
No comment left by this customer.
15/02/15
parcel collected on time and delivered to Cyprus within 10 days or so, great service.
15/02/15
Good simple instructions online make it easy to send parcels quickly.
15/02/15
Everything went as planned.
15/02/15
Easy to use, even bring return label, good price too.
15/02/15
service was great, smooth, straight forward, hassle free, direct..better that what i expected, although i ddnt know what to expect.
15/02/15
No comment left by this customer.
15/02/15
No comment left by this customer.
14/02/15
I'm still waiting for a couple of hundred quids worth of orders to be collected, weeks after they were booked.
14/02/15
Cheap.... Efficient!!!
14/02/15
I can think of no way the service I received could be improved upon. " Like clockwork" would beat describe it. Thank -you.
14/02/15
I paid for next day, recipient waited in, parcel arrived a day later.
14/02/15
trouble free experience
14/02/15
Very easy to use and good price and company comparisons
14/02/15
Parcel collected as booked and very happy at the speed of delivery and at a good price. Thanks.
14/02/15
no comment
14/02/15
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