We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
no comment
14/02/15
no probs
14/02/15
Excellent - Fast - Efficient & Informative Service.
14/02/15
Excellent
14/02/15
Pick up was on pre-arranged day and parcels arrived promptly at destination. Time slots rather than a whole day for pick-up preferable.
14/02/15
No comment left by this customer.
14/02/15
No comment left by this customer.
14/02/15
One of the lights smashed when they delivered the item
14/02/15
On time and good value
14/02/15
Really easy to use, parcel arrived on schedule, no problems will definitely use again
14/02/15
No comment left by this customer.
14/02/15
Contacting dx Basildon was not easy
14/02/15
No comment left by this customer.
14/02/15
No comment left by this customer.
14/02/15
No comment left by this customer.
14/02/15
As a first time user I found your communications confusing and never felt sure about any statement I read.
14/02/15
good service did everything it said on the tin straight forward easy experience top marks will definitely use again perfect
14/02/15
No comment left by this customer.
14/02/15
Your system does not communicate properly with parcel force and I am still chasing my delivery around 6 days after the planned date. V poor
14/02/15
no problems at all
14/02/15
The site could use some optimisation for mobile devices
14/02/15
Turned up, took the parcel, comprehensive PM tracking, recipient received it the next day. Excellent price. What more can you ask for? :)
14/02/15
1st time I used it and im impressed both with the great service and HALF price of royal mail.will be using a lot more from now on . thanks V
14/02/15
No comment left by this customer.
14/02/15
Fantastic service, excellent value and very pleasant staff. Will definately use again! Highly recommended.
14/02/15
Your service has always been good but Dx have just delivered parcel collected Friday delivered following Saturday. Poor service from them.
14/02/15
Very easy to book collection, parcel collected and delivered in time stated. Would definitely use site again.
14/02/15
No comment left by this customer.
14/02/15
n - very easy to use
13/02/15
very good service
13/02/15
very good and fast service, no problem, I'm very happy with this choice.
13/02/15
So easy to arrange, a reasonable price for a job well done, very pleased overall.
13/02/15
Really happy with service and price, if any improvement text alerts to say a more accurate time of collection and maybe text when delivered
13/02/15
No comment left by this customer.
13/02/15
Excellent service as always. picked promptly and delivered jyst before 9 am. Could not fault.
13/02/15
thanks for lovely services!
13/02/15
collected on time and delivered
13/02/15
Unfortunately the people who came to my place to collect the items were so rude! They almost destroy the bell, then my wife told him why he
13/02/15
I always use parcel force with parcel monkey. And they are very very good. Parcel money needs a phone number for returning customers,
13/02/15
picked up as arranged and delivered on time
13/02/15
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