We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,486 reviews.
No comment left by this customer.
16/03/15
No comment left by this customer.
16/03/15
No problem - it worked well.
16/03/15
You quoted a price and then it tripled when it came to check out. Not impressed!!!
16/03/15
No comment left by this customer.
16/03/15
Good Value and service
16/03/15
Quick hassle free service. Good indication of whether labels required or not. Clear options for pricing. Thank you
16/03/15
picked up early no need to wait around, arrived in good time.
16/03/15
No comment left by this customer.
16/03/15
Was worried it would get lost being such a small package but very very pleased!!!!!
16/03/15
No comment left by this customer.
16/03/15
All good except I had no way of contacting you to find out about delivery date.
16/03/15
Parcelforce destroyed the package in transit
16/03/15
Would be good to know approximately when the parcel was going to be collected - say a two hour slot
16/03/15
collected promptly and good communication
16/03/15
worked fine both ends.
16/03/15
All went very smoothly. Collection next day and delivery day after as promised.
16/03/15
I was charged with taxes at the destination, which I wasn't expected as wasn't advised at any point when booking Parcel Monkey's services.
16/03/15
you didn't pick it up or contact me to tell me you were not going too!
16/03/15
Goods received in a timely fashion
16/03/15
No comment left by this customer.
16/03/15
Package got there quickly! Thanks
16/03/15
happy
16/03/15
a smaller window of time for collection would be preferable, but no complaints - good service
16/03/15
Excellent - just as expected.
16/03/15
another great parcel delivery arranged by parcel monkey
16/03/15
No comment left by this customer.
16/03/15
No comment left by this customer.
16/03/15
was sending a letter sized package - challenging to get all the labels on!
16/03/15
Fabulous!
16/03/15
The collection was booked for Wednesday and Nightfreight did not collect until Friday. No update on our parcel monkey account to inform us.
16/03/15
Parcel delivered in good shape and time. Thank you!
16/03/15
Easy, and far cheaper than going to parcelForce directly. All-in-all saved my about £35! Will use this service always when sending parcels
16/03/15
No comment left by this customer.
16/03/15
poor experience with dx they dont know what they are doing cant track parcels, asked for a refund as could not collect the parcel
16/03/15
very prompt service
16/03/15
Excellent thank you . Your international shipping is very competitive I only wish your UK domestic rates were competitive too
16/03/15
I can't seem to talk to anyone and have to rely on a support form to work out what to do with the parcel that hasn't been collected!
16/03/15
I WOULD OF LIKED AN EMAIL TO CONFIRM THAT THE PARCEL HAD BEEN DELIVERYED AND SIGNED FOR,
16/03/15
Excellent , quick and easy :)
16/03/15
