We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,486 reviews.
should have a contact tel no if aproblem arose
16/03/15
very good service
16/03/15
wasn't collected on correct day - should have dropped a text maybe? Quick delivery once collected. Nice customer service people
16/03/15
No comment left by this customer.
16/03/15
Always pick up and if problems sorted ASAP
16/03/15
No comment left by this customer.
16/03/15
No comment left by this customer.
16/03/15
Great service as usual
16/03/15
Brilliant, booked Monday morning, delivered in Crete Saturday morning and cheaper than other sites
16/03/15
efficient
16/03/15
No comment left by this customer.
16/03/15
You didn't another courier on Friday and still not collected Monday!
16/03/15
Second collection and delivery and both were perfect, thank you! I like that I can save addresses now. Super quick to book a C&D.
16/03/15
No comment left by this customer.
16/03/15
No comment left by this customer.
16/03/15
Great service! Easy to order, fast and accurate delivery! Email with estimated time of picking up the parcel and delivery are so convenient
16/03/15
Parcel was collected as agreed and was delivered to me the next day. Very efficient very happy and will use again thankyou
16/03/15
all went smoothly
16/03/15
Excellent service
16/03/15
parcel ws dropped at the wrong address.
16/03/15
No comment left by this customer.
16/03/15
No comment left by this customer.
16/03/15
No comment left by this customer.
16/03/15
Great service thank you
16/03/15
Online tracking of the parcel could have been more efficient a d up to date
16/03/15
Great service, easy to use website.
16/03/15
No comment left by this customer.
16/03/15
The parcel monkey website and agents who answer queries are quality. The whole system is let down, however, by the dreadful service of DX
16/03/15
I would prefer to pay at post office, but book online etc. Otherwise perfect service.
16/03/15
No comment left by this customer.
16/03/15
No comment left by this customer.
16/03/15
Always reliable
16/03/15
No comment left by this customer.
16/03/15
This was a drop-off service but received confusing email informing of collection
16/03/15
The pacel was collected on 9th Mar to be delivered in 3-5 days. Still no delivery.
16/03/15
No comment left by this customer.
16/03/15
No comment left by this customer.
16/03/15
Straightforward, efficient. would use again.
16/03/15
Great Service from start to finnish Thank You
16/03/15
No comment left by this customer.
16/03/15
