We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,381 reviews.
Easy web site to use.
Good price, great number of options.
Will use again
21/12/23 by Soames
Booked a parcel for collection and collection date was changed 3 times until they canceled. Just use couriers directly.
21/12/23 by Tendai
Parcel was received in Aussie well before Christmas.
21/12/23 by Lorna
Super speed and took care of parcel as was fragile.
21/12/23 by Steve Davis
Very low price, easy to navigate, fast delivery
21/12/23 by Derek Spicer
Easy to navigate site, clear instructions for posting and packaging
21/12/23 by Julie Cuthbertson
I usually buy from parcel monkey however this time I have been very disappointed using UPS via parcel monkey. Still awaiting for the parcel to recieve by the recipient. Never ever again.
20/12/23 by Customer
Easy site to get comparisons, clear instructions, good service, very pleased
20/12/23 by Marc Willingham
Quick and easy app to negotiate, gives you a choice of company and price instantly, fantastic service.
20/12/23 by Leighton Williams
Sent a parcel to my son in Australia, Sydney, really easy to orientate the site, fill in the The parcel invoice and make decisions on which courier I used.
Really reasonable, much better and straightforward than using the post office. Delivery was really quick and my son got his parcel all in one piece for Christmas. Definitely use again.
20/12/23 by Michelle Seymour
Excellent, easy to use, no fuss, fast pick up and delivery
Recommended
20/12/23 by Tracey morris
Very easy to use customs form ,far less complicated than other companies.
Efficient and quick delivery to Japan.
20/12/23 by Susan Lawless
Easy website to book, plenty of options to choose on delivery. choice of payment methods. Collected parcels when they should and delivered very quickly. A +++++
20/12/23 by MRS T K RIDDLES
Easy prompt
20/12/23 by Renea Ratcliffe
very punctual
20/12/23 by eric trompos
It was very easy to follow the instructions.
The collection and delivery were done as promised. I am satisfied by the service provided.
20/12/23 by Mrudula Patel
Sent packages to the states when they’re amazingly very cost-effective guys do not use any other carriers Sent packages to the states when they’re amazingly very cost-effective guys do not use any other carriers if you split if you’re planning to send something that’s insured of a cost that’s over 1000 pounds I was extremely happy with parcel monkey and I’m definitely using them again
20/12/23 by Fruzsi Bence
If I could leave 10 stars I would. A massive thank you to Monica who was brilliant. She was so so helpful. It was touch and go that the parcel was delivered at all , thanks to being given the incorrect postcode. My daughter is working in Banff Canada and we miss her so much. The parcel contained Christmas and Birthday gifts plus lots of her favourite food items as food is so expensive in Banff. It was also so much cheaper to use Parcel Monkey. £60 instead of over £125 if I had booked directly with UPS. Plus all of Parcel Monkeys support - priceless !
20/12/23 by Penny Ballard
Simple and easy to follow instructions.
20/12/23 by Customer
Delivered to australia in 6 working days
20/12/23 by TPA
Easy website to use, good tracking
20/12/23 by william nicholl
Excellent service
20/12/23 by Leon
Great experience with no problems whatsoever. Would definitely use this company again.
20/12/23 by Mrs Edmond
No problems and easy to do
20/12/23 by Trevor Hayward
As always a great company to use, easy to navigate website, kept informed every step of the way and excellent value for your money.
20/12/23 by Sue Smith
Very fast delivery didn’t expect that for Christmas period excellent
20/12/23 by Shanaz begum
Easy to choose and book a delivery. Item collected and delivered when stated.
20/12/23 by Patricia W
Great tracking system. I.knew where the parcel was daily. Good price.
20/12/23 by Mrs B Ashton
Fast delivery, good price. I will recommend to friends
20/12/23 by Vivkaa Dimitrova
Easy to book. Clear pricing and choice of options to suit your n Ed’s. Great prices.
20/12/23 by Ian Fenwick
Easy to use and all in all great experience.
19/12/23 by Customer
Excellent company to deal with easy website. The Courier came on time and delivered next day. Very impressed
19/12/23 by Sarah Perkins
Very easy to use and a great one stop shop for parcel delivery.
19/12/23 by Steven Beaven
Great service , collected and dropped of my parcel on time and with clear delivery photos, will definitely use again
19/12/23 by Michelle Pearson
Trouble free booking on line, drop off at local post office delivered within 4 days
Great service
19/12/23 by customer
The parcel was destroyed by parcel force a joke didn’t even turn up 1st day have photos before and after delivery disgusting
19/12/23 by John Macdonagh
It was amazing my parcel was so easy to sort much cheaper than the post office and got to America really quick.
Fantastic service thank you.
19/12/23 by Sue Young
Straight forward process. Package arrived on plan.
19/12/23 by ALuheshi
Arrived on time
19/12/23 by Julie Hoult
Plenty of options at various service levels and costs to enable a sensible decision +++++
19/12/23 by Rod Smith
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