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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,029 reviews.
Used parcel monkey to ship a number of large parcels and they identified providers & costings. Labels came through shortly after and prices were significantly less than going direct. All in all great service and easy to use website - all integrated with delivery partners etc. I will definitely use again. Thanks
23/08/18 by Customer
Awesome. The parcel was picked up on time and arrived in NZ quickly.
23/08/18 by Carl
First time user and wouldn’t hesitate to recommend to others, quotes came out cheaper than anywhere else.
22/08/18 by Customer
Superb service, thanks a lot ???? ???? ???? ???? ????
22/08/18 by Customer
Very good, price and system.
22/08/18 by Mr Steve Wright
Paket wurde abgeholt und es ist nie in der Schweiz angekommen. Niemand weiss was passiert ist oder wo es ist.... Der Inhalt, Schulmaterial welches fürs weitere Studium gebraucht wurde, ist auf nimmer Wiedersehen weg. Nie wieder!
22/08/18 by Beutler
Great, saved a packet for the same service.
22/08/18 by graham hendey
Outstanding, Very good
22/08/18 by Ski
My parcel was delivered next day, no fuss, good price, highly recommended.
22/08/18 by Billy Batson
Excellent price for a parcel I sent through Parcelforce.
22/08/18 by Customer
Very impressed, delivery of package, worked like a charm ..... would recommend for speed and efficiency......
22/08/18 by Lilla Fitzwater
Unfortunately very slow delivery process and bad experiment with DPD. They say express although it passed one week and still parcel hasnt arrived
22/08/18 by Customer
Arranged for next day and my customer rang to say he still hadn’t received his parcel.....5 days later!!!! Will not be paying for this incompetence again!!
22/08/18 by Akl
Great price and Fantastic service. Even git advices by email and text of arrival package! Super!
22/08/18 by Mariette
first parcel i sent arrived damaged, waiting for a responce, problem contacting them no phone number ?
22/08/18 by M H Quinn
Picked up and parcel arrived in USA in intact condition and fast delivery
22/08/18 by Customer
Easy to use, quick, acurate.
22/08/18 by RonF
Excellent service, quick & efficient.
22/08/18 by Mark Parrott
Perfect service, thank you
22/08/18 by Valentina
everything was fine.
22/08/18 by Customer
This is the second time I have used Parcel Monkey. The first time it all went very badly so I was more than a little hesitant. This time all ok and I was pleased with the outcome. Would have given 5 stars had it not been for the first experience.
22/08/18 by Stephen Collins
I have the best experience with parcelmonkey so far. I highly recommend them
22/08/18 by Dr SGK
From pick up to delivery everything ran smoothly and efficiently. Could track item which helped. Will use this company again.
22/08/18 by Denise
Terrible service! Courier picked up item late, damaged it & parcel monkey refuse to pay out even though we bought the insurance
22/08/18 by pookey
Easy and straightforward to use and would certainly recommend to others. Also much cheaper than other providers.
21/08/18 by Peter - Irvine
Did what it said. but not happy feeling I had to pay the additional insurance - it is as if once in the system they say there is a possibility of its own staff stealing the parcel.
21/08/18 by skier
Excellent service as always, highly recommended.
21/08/18 by KARENA
First class service
21/08/18 by jennifer macleod
Great service
21/08/18 by Cambridge Removals & Storage
Easy to use great service
21/08/18 by Andrew Harrigan
When my parcel was delivered even though it was well packed it was broken. Wrote to parcel monkey but no reply even though I insured it.
21/08/18 by MRS V BOSWELL
Awful Package was not collected 4 days in a row! And the delivery was over a week late. Will not be using Parcel Force again.
21/08/18 by Customer
Great price, great service. Highly recommended
21/08/18 by Mark the Goose
I am amazed that this kind of reliable, very fast, transparent service is available.
Have been telling my friend about your service.
Thank you. ????????????????????????????????????????????????????????????????????????????????????
21/08/18 by Christiana
Came within 3 days from U.K. to Denmark I. Perfect condition and was much cheaper than the post office prices
21/08/18 by Customer
super service
21/08/18 by Customer
Good, cheap, and works.
21/08/18 by Peter
My parcels got delivered very quickly and it was a very straightforward process booking the delivery and paying for it online
21/08/18 by Mokshini
great service thank you
21/08/18 by karl
Easy booking, competitive prices. Fully tracked to delivery.
21/08/18 by Customer
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