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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,738 reviews.
Found the service really easy to use on-line - collection was on time - Would definately use service again
25/01/12
Good service overall. To improve - Don't print phone details on postage label unless requested and offer an approx time of collection.
25/01/12
nothing to add
25/01/12
No comment left by this customer.
25/01/12
no problems at all
25/01/12
thanks for the prompt service
25/01/12
So far so good. I have just moved over from parcels2go because of their terrible service but so far you have been really good
25/01/12
You did fine!
25/01/12
City Link failed to turn up, when I called to chase they lied and said they had been to reception which I work on! They did come back quick
25/01/12
Item took 2 days to be delivered and then was left on doorstep!! - I paid for next day and signed for service - who signed for it??
25/01/12
Easy to use, good value. No problems with collection or delivery.
25/01/12
It we help if we had an am pm pickup
25/01/12
excellent as usual
25/01/12
Ask where parcel may be left for collection if not in - back porch, garage, greenhouse, etc.
25/01/12
No comment left by this customer.
25/01/12
No comment left by this customer.
25/01/12
great service as always thanks
25/01/12
Never used you before but will definitely use you again. Excellent service. Thank you.
25/01/12
So easy to use. Will happily recommend. Excellent
25/01/12
everytime a parcel collected the first thing the driver always says is how big is your parcel and has a grumble a 'Hello' would be nice
25/01/12
Great service, very good price, will certainly use again
25/01/12
No comment left by this customer.
25/01/12
1st time user. Picked parcel up from my work palce and delivered next day. Friendly delivery driver and good tracking. Spot on all round.
25/01/12
No comment left by this customer.
25/01/12
No comment left by this customer.
25/01/12
Very good and fast
25/01/12
No comment left by this customer.
25/01/12
no way to improve, service was perfect. maybe could be a little quicker updating tracking information though.
25/01/12
Very good service, collected and delivered on time, thank you.
25/01/12
thanks package collected and delivered as per schedule good service
25/01/12
Very efficient service as alwya.s
25/01/12
No comment left by this customer.
25/01/12
YOU did fine - but citylink lost the parcle and it took 4 weeks to arrive and I had no idea until customer rang - not good
25/01/12
No comment left by this customer.
25/01/12
7 days and still not delivered, not what I signed up for.
25/01/12
collected when it should be, delivered next day
24/01/12
No comment left by this customer.
24/01/12
No comment left by this customer.
24/01/12
Many thanks.
24/01/12
Great, again. Thanks
24/01/12
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