We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 202,495 reviews.
Excellent service great value for money
10/02/11
can not fault your service or the couries you use.. city link are great/polite/on time/efficient, small prob -bad weather/late but ok..
10/02/11
No comment left by this customer.
10/02/11
No comment left by this customer.
10/02/11
Excellent service - friendly couriers - superfast delivery very reasonably priced. Would reccomend
10/02/11
Collected item promptly. Delivered as scheduled. No problems.
10/02/11
Another parcel collected and delivered efficiently and at a great price too.
10/02/11
GREAT SERVICE WELL IMPRESSED.
10/02/11
use to be good but now not so great so looking for other delivery service
10/02/11
No comment left by this customer.
10/02/11
No comment left by this customer.
10/02/11
2 parcels were paid for and not collected in dec and january 2011 still waiting for a credit
10/02/11
Everything was good. The mandatory field for mobile phone number of the recipient, in these cases large companies, should not be mandatory.
10/02/11
No comment left by this customer.
10/02/11
No comment left by this customer.
10/02/11
great service, thanks!
10/02/11
Excellent service, has really improved over the months, far better than royal mail A+++++++++++
10/02/11
No comment left by this customer.
10/02/11
super service!
10/02/11
fantastic shame you can only use with ebay. TOP BANANA!
10/02/11
give me some money off
10/02/11
i think the service was brilliant....however a query phone call number would be advantageuous....v.good tho ;-)
10/02/11
Great service very straightforward thank you.
10/02/11
ok but could do better. booked a collection for same day and then got email saying they missed collection and to re organise.
10/02/11
Excellent! The website is easy to use. Brilliant tracker tool and prompt collection. Thanks!! :0)
10/02/11
For once parcel monkey has exceeded my expectations
10/02/11
excellent service, would recommend to anyone :-)
10/02/11
No comment left by this customer.
10/02/11
No comment left by this customer.
10/02/11
I love your service and have been using it as frequent as needed!!!
10/02/11
The Parcel Monkey service worked very well, can't fault it
10/02/11
First time user, very pleased, good value service. Thanks.
10/02/11
first class service as usual~keep it up !!
10/02/11
Great quick service
10/02/11
Great 1st time customer and will def use again far better than royal mail
10/02/11
Have sent lots of parcels & been let down only once in the 'big snow' - so WELL DONE!
10/02/11
No comment left by this customer.
10/02/11
Excellent value, speedy collection - satisfied customers. Will definately use again.
10/02/11
No comment left by this customer.
10/02/11
Graham Vinnicombe is the reason why I choose City Link. He is FAB!
10/02/11
