We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
After 3 phone calls and printing the label 3 time they picked my item up 2 days late.
09/03/12
Excellent service, I would use again. Thank you.
09/03/12
quick and delivered in one piece
09/03/12
the driver from the courior company was very helpful and polite
09/03/12
No comment left by this customer.
09/03/12
very good will use again
09/03/12
Good price fast service to Japan - Parcel collected early BUT I would have liked a time slot for pick up even if only AM/PM
09/03/12
No comment left by this customer.
09/03/12
Collected promptly and delivered in good time.
09/03/12
No comment left by this customer.
09/03/12
No comment left by this customer.
09/03/12
Very happy arrived for pickup on time and delivered next day very efficient Thank you
09/03/12
Great service - you did exactly what you promised to so.
09/03/12
No comment left by this customer.
09/03/12
Your service is about as good as it gets!
09/03/12
Good service. thank you
09/03/12
No comment left by this customer.
09/03/12
good quick service, city link driver very proffesional but friendly
09/03/12
as ever - smooth and trouble free. thanks
09/03/12
Excellent service
09/03/12
collected and delivered on time. good service.
09/03/12
accepting pay-pal as a payment method would be much easier for customers
09/03/12
No comment left by this customer.
09/03/12
Part of package was lost between collection and delivery, each time I contact courrier I am tld that they will look into it and call me back
09/03/12
The parcel was picked up in Lancashire and delivered in Cornwall in 2 days cheaper and quicker than Royal Mail.
09/03/12
No comment left by this customer.
09/03/12
No comment left by this customer.
09/03/12
Initial quote was low then once full details were entered-much higher, understand why but disconcerting.
09/03/12
No comment left by this customer.
09/03/12
very good!
09/03/12
No comment left by this customer.
09/03/12
Fantastic service!!
09/03/12
Please make it easier to select regular collect and deliver addresses once logged in. Why do I have to enter weight and dimensions twice?
08/03/12
Very impressive service. Miss being able to give a collection time though.
08/03/12
Love your service!! Will have business only via your website!! xx
08/03/12
First time I'd used PM, very impressed excellent service.
08/03/12
No problems at all
08/03/12
you failed to pick up on friday which is what we paid for,saying you called and no one was in? which there was.
08/03/12
No comment left by this customer.
08/03/12
Parcel was not delivered in stated time - very dissappointed!
08/03/12
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