We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 191,746 reviews.
Had problem with shipping labels. email said they were available but in my account were 'pending'. Courier arrived 1st ! Had to rescheduled
30/09/10
Very good service
30/09/10
excellent service goods delivered on time
30/09/10
great service, at a fair price, however there's always room for improvement!! like knowing whether the collection is am or pm
30/09/10
very pleased...keep up the good work
30/09/10
Suggest you look at my tickets and the reason for the VERY POOR results!!
30/09/10
i paid extra for same day collection that never happened was my money re inbursed?
30/09/10
No comment left by this customer.
30/09/10
Very happy with your service whenever I use it. No complaints yet. Bit of a hassle waiting in all day for collection though.
30/09/10
No comment left by this customer.
30/09/10
Always a quick and friendly service. Very easy website to use.
30/09/10
No comment left by this customer.
30/09/10
Very good reliable service. Will recommend to others.
30/09/10
As always very good, but an address finder using the post code of the delivery address would be a great help.
30/09/10
No comment left by this customer.
30/09/10
Easy transaction, thank you. You could revisit FAQs on website eg your drivers say there is no point having 3 copies of waybill document..
30/09/10
No comment left by this customer.
30/09/10
faster, cheaper, safer, than royal mail .Difficult to improve on perfection !!
30/09/10
The service was excellent and I would not hesitate to use it again......Keep up the good work A*
30/09/10
No comment left by this customer.
29/09/10
very good service, good delivery staff thnks
29/09/10
No comment left by this customer.
29/09/10
Easy to use and fast delivery. Would definitely use again.
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
Top service once again, no complaints :)
29/09/10
Top service once again, no complaints :)
29/09/10
No comment left by this customer.
29/09/10
Very slow website
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
Impressed! International delivery in 18h.. amazing!
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
Please remove the necessity to include addressee phone number - not always possible when you trade by email!
29/09/10
i have alot of parcel with you.....all went fi9 except one which you didnot refunded back......but price and service are really good tnx
29/09/10
No comment left by this customer.
29/09/10
Prompt pick up - great service for bulky items and great pricing!
29/09/10
