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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,813 reviews.
good service but would be better if collection time was advised or could be booked
22/01/12
Approximate collection times must be known on the collection day, but customers are never told them. An email or SMS message would help.
22/01/12
If you get a quote and get to the address section and then have to log in to get your address book, you lose the quote details.
22/01/12
Hassle free booking, parcel was picked up and delivered on schedule.
22/01/12
very easy to use and great value for money
22/01/12
I was happy a smooth collection and delivery as always.
22/01/12
No comment left by this customer.
22/01/12
excellent service thanks :)
22/01/12
No comment left by this customer.
22/01/12
great service thanks
22/01/12
All fine really. Pick up and delivery went perfectly, and purchase of service was straightforward.
22/01/12
Excellent
22/01/12
No comment left by this customer.
22/01/12
Great, Easy to use seamless
22/01/12
No comment left by this customer.
22/01/12
Suggest you make it quicker for regular customers to select a regular deliver address.
22/01/12
Be better if we did not have to know exact whight but not end of world
22/01/12
Unfortunately I'm not sure how you can improve - your service is excellent ! I would recommend you to anyone
22/01/12
great service thank you
22/01/12
top notch and thank you
22/01/12
Very good fast service from start to finish.
22/01/12
No comment left by this customer.
22/01/12
No comment left by this customer.
22/01/12
No comment left by this customer.
22/01/12
Very quick collection and delivery. A reliable service that I have used for some time.
22/01/12
Even though we provided the reference for the item to be collected the driver didn't have it when he did the collection.
22/01/12
On time and as per tracking . Execellent service well priced.
22/01/12
No comment left by this customer.
22/01/12
have had some customers stating that they haven't had cards left when the tracking indicates there has been a delivery - otherwise good.
22/01/12
No comment left by this customer.
22/01/12
great service once again
22/01/12
No comment left by this customer.
22/01/12
Usual 100%
22/01/12
Great price and service
22/01/12
I had to refund some of the money as the item arrived broken and in a different box.
22/01/12
No comment left by this customer.
22/01/12
Efficient service thanks. Would have liked a specific time slot for picking up the parcels rather than an all day wait.
22/01/12
A+ thanks
22/01/12
courier did not turn up as scheduled
22/01/12
need to try and specify a pick up time
22/01/12
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