We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 190,731 reviews.
No comment left by this customer.
28/09/10
could not have been better, will definately use again, thanks.
27/09/10
need track parcel abroad
27/09/10
You can track a parcel direct from the 'my account' area, unless it's a DHL Road shipment - you can track those on the DHL website using the receipt given to you by the driver.
verry impressed
27/09/10
Since I last used the service, it seems to be going from strength to stregnth - an excellent experience thank you. Would certainly use again
27/09/10
No comment left by this customer.
27/09/10
Great delivered as stated........... no problems
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
nice and easy
27/09/10
Not been let down yet - have sent several items now - thanks x
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
A quick and easy service, cheap and reliable too - all wrapped up in a funky, good looking website layout!
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
Recipient said goods damaged.
27/09/10
Our Response: Sorry to hear that, get in touch and we'd be glad to investigate.
Smooth, fast pick-up, delivery on time, reasonable charges. Thank you
27/09/10
10/10 nothing to report
27/09/10
Very good so far but I'm still waiting to conclude the matter
27/09/10
I think the service is first class, the booking could be easier (quicker/less typing) though the reponse is good but would like to speak
27/09/10
Our Response: Thank you for the helpful comments. We'll be updating our booking process this week to make things quicker. We continue to investigate options for telephone support, but it's not possible to operate a telephone call centre and keep our prices so low too.
A contact telephone number, also if sending more than one parcel the same size a way of not having to enter the dimensions each time again.
27/09/10
Great suggestion, we'll see what can be done!
top service! will use again! thank you
27/09/10
First class service
27/09/10
you are quick to respond to questions and very good on price.I have an ongoing insurance claim and hope continued satisfaction
27/09/10
Very helpful, but order 289581 by DHL, unable to track it, still says pending shipping label, have label, collected on 21st Sept
27/09/10
No comment left by this customer.
27/09/10
Bang on the money...
27/09/10
Could not fault
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
I ordered a item that was ment to be picked up and wasnt stayed in for a day and no driver was very annoyed not the first time either
27/09/10
No comment left by this customer.
27/09/10
Top grade mate
27/09/10
No comment left by this customer.
27/09/10
Label ready to print within 10 minutes of booking, boxes collected following day & delivered next day, never been let down in 60+ shipments
27/09/10
i will never use you again you are a joke . i would pay £15.99 with parcelforce every day as i know that they do there job
27/09/10
