We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 200,059 reviews.
no collection , still waiting
27/12/10
parcel has not been delivered as yet after 7 days
27/12/10
No comment left by this customer.
27/12/10
brilliant
27/12/10
You failed to collect two parecls, then you failed to collect resheduled parcel collection,also u failed to deliver another u collected !!!!
27/12/10
Very Good
27/12/10
HAVE TO SAY THAT FIRST COLLECTION WAS MISSED BECAUSE OF WEATHER BUT THE PARCELS WERE COLLECTED NEXT DAY AND DELIVERED 24 - 48 HOURS AFTER
27/12/10
THE SERVICE WAS GOOD CONSIDERING THE AWFUL WEATHER. I WILL BE USING YOU AGAIN AND AGAIN.
27/12/10
Excellent service Thick snowy conditions and was delivered in recored time way better than RM Many Thanx. resnably priced
27/12/10
I cant think of any right now,it was all very efficient,good value,and easy to set up-thank you!
27/12/10
No comment left by this customer.
26/12/10
Courier cUSTOMER sERVICE VERTY RUDE TOCUSTOMER and GOODS HAD BEEN DAMAGED IN TRANSIT...VERY POOR SERVICE
26/12/10
Courier did not turn up. Still awaiting refund. Doesn't get much worse!!
26/12/10
excellent service, very reasonably priced. Thanks
26/12/10
The parcel has still not been collected and i am till waiting for it to be collected. So far the service has been very poor.
26/12/10
you did not reply to my support tickets, no phone number, orders not picked up, just ****...
26/12/10
option to drop of package @ carriers local depot
26/12/10
No comment left by this customer.
26/12/10
placed order on 22nd Dec, it won't be collected until 4th Jan, absolutely disgraceful service. No reply to complaint
26/12/10
No comment left by this customer.
26/12/10
No comment left by this customer.
26/12/10
didnt turn up , and when requested refund never got , they siad item was colected when it was nt , and refuse to give refund
26/12/10
1st collection missed, & i had to rebook 2 days later.
26/12/10
No comment left by this customer.
26/12/10
Slow delivery
26/12/10
Cud not contact PM & Courier via phone. Orig collection arngd day before snow arrived yet no collection until 4days l8r & lots of chasing.
26/12/10
exceptionally good service
26/12/10
am still waiting for you to pick my parcel up
26/12/10
Absolutely Superb Service as always - Top Marks, keep up the good work !
26/12/10
Your tracking system has been showing "planned delivery date" of 5 days ago. No confirmation of delivery. No revised planned delivery date.
26/12/10
1st time user twice in the last 2 weeks. Collection was delayed on both occassions. Hope service improves! Will give parcelmonkey another go
26/12/10
No comment left by this customer.
26/12/10
No comment left by this customer.
26/12/10
you never collected my last parcel you took £15 for parcel to netherlands and ut still says waiting Courier please refund me as i had to mail r
26/12/10
you did very poor actually i still havnt recieved my parcel. it got collected on monday and it says it isnt even at the preston depot yet
26/12/10
No comment left by this customer.
26/12/10
Great service delivered within 48hrs even with snow
26/12/10
very fast and friendly,
26/12/10
No response to ticket after 4 days, rebooking from 21st Dec to 4th Jan, NOT ACCEPTABLE
26/12/10
you did great! thank you very much for delivering xmas present on time!!!!!!
26/12/10
