We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 193,084 reviews.
Driver went to collect after 5 o'clock when premises shut. Didn't leave note and not advised of any problem with collection.
14/10/10
Parcel was collected 20 mins after I completed checkout!!! Arrived in France within 3 working days. V.impressed with Parcel Monkey and DHL
14/10/10
No comment left by this customer.
14/10/10
Good service to date, so far have used twice
14/10/10
excellent service, collection and delivery service exceptional, great value
14/10/10
No comment left by this customer.
14/10/10
a competitively priced and efficient service
14/10/10
Parcel collected last Thursday for next day delivery has still not been delivered a week later.Will not be using service again .
14/10/10
Very easy to use and would use again anytime, also the tracking was ideal
14/10/10
No comment left by this customer.
14/10/10
Reasonable pricing, reliable courier service, easy to use booking.
14/10/10
put the sizes in old money -----ft and inches & pound, cwts as well as metric thanks
14/10/10
prompt and helpful collection, delivered on time too
14/10/10
On 2 occasions you cancelled my orders You NEVER reply to emails Your phone number is usless as it says to email which you DO NOT reply to
14/10/10
woud b helpfull if we had some idea when pick up was going 2 be
14/10/10
generally the service was excellent and great value for money, except that collection time was one day earlier than requested
14/10/10
Excellent service very easy to use and very competitively priced. I have use a couple of occasions and have found the service hassle free.
14/10/10
Good booking process, no hidden extras or complications, collections and deliveries on time, good value
14/10/10
very good, collected and delivered on time, good value
14/10/10
always pick up when you say you will friendly drivers very helpful great service all round
14/10/10
No comment left by this customer.
14/10/10
If you could specify a morning or afternoon collection for 'next day' that would be great - Otherwise love it!
14/10/10
Good service, would like to be able to change return address seperate from pick up address though
14/10/10
No comment left by this customer.
14/10/10
No comment left by this customer.
14/10/10
No comment left by this customer.
14/10/10
No comment left by this customer.
14/10/10
collected efficently and delivered by lunchtime the next day!
14/10/10
No comment left by this customer.
13/10/10
absolutely brilliant service! good price, prompt pick up and delivery! highly recommend and definitely will use again. Thanks!! :)
13/10/10
excellent
13/10/10
Excellent service thank you
13/10/10
No comment left by this customer.
13/10/10
Would be good if either am/pm pick-up slot could be requested. Waited in all day - didn't collect parcel until after 4pm.
13/10/10
Fast delivery, competitive pricing
13/10/10
Very easy to use the service.
13/10/10
City link have on two occassions not arrived or delivered when stated but otherwise an excellent easy service to use
13/10/10
No comment left by this customer.
13/10/10
When booking lots of parcels to different customers it would be nice to make 1 paypal payment at the end instead of lots of separate transac
13/10/10
very good thanks
13/10/10
