We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,279 reviews.
as ever - smooth and trouble free. thanks
09/03/12
Excellent service
09/03/12
collected and delivered on time. good service.
09/03/12
accepting pay-pal as a payment method would be much easier for customers
09/03/12
No comment left by this customer.
09/03/12
Part of package was lost between collection and delivery, each time I contact courrier I am tld that they will look into it and call me back
09/03/12
The parcel was picked up in Lancashire and delivered in Cornwall in 2 days cheaper and quicker than Royal Mail.
09/03/12
No comment left by this customer.
09/03/12
No comment left by this customer.
09/03/12
Initial quote was low then once full details were entered-much higher, understand why but disconcerting.
09/03/12
No comment left by this customer.
09/03/12
very good!
09/03/12
No comment left by this customer.
09/03/12
Fantastic service!!
09/03/12
Please make it easier to select regular collect and deliver addresses once logged in. Why do I have to enter weight and dimensions twice?
08/03/12
Very impressive service. Miss being able to give a collection time though.
08/03/12
Love your service!! Will have business only via your website!! xx
08/03/12
First time I'd used PM, very impressed excellent service.
08/03/12
No problems at all
08/03/12
you failed to pick up on friday which is what we paid for,saying you called and no one was in? which there was.
08/03/12
No comment left by this customer.
08/03/12
Parcel was not delivered in stated time - very dissappointed!
08/03/12
i was late booking so could have done with being able to upgrade service to same day. otherwise excellent
08/03/12
No comment left by this customer.
08/03/12
Big improvement on my previous experience - thank you
08/03/12
Got there without any problems. Contents in very goog condition thanks
08/03/12
Excellent service, excellent cost.... Thanks
08/03/12
fantastic once again
08/03/12
No comment left by this customer.
08/03/12
No comment left by this customer.
08/03/12
No comment left by this customer.
08/03/12
Fast and efficient - definately use again
08/03/12
The parcel arrived 2 days late !
08/03/12
Faultless.
08/03/12
No comment left by this customer.
08/03/12
make the parcel label and the signing form fit on one page for printing
08/03/12
No comment left by this customer.
08/03/12
No comment left by this customer.
08/03/12
No comment left by this customer.
08/03/12
good service
08/03/12
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