We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,828 reviews.
best courier service yet. Recommended you already! We posted large ebay items so great service, thanks
06/03/12
Very smooth
06/03/12
Unlike other companies, I was able to have a receipt signed by the driver upon collection.
06/03/12
The parcel was not picked up on the desired day. 8am to 8pm pick up time is not realistic... item did not reach client in time refund made..
06/03/12
No comment left by this customer.
06/03/12
Pick up was very late but within the time promised.
06/03/12
No comment left by this customer.
06/03/12
excellent arrival promptly next morning
06/03/12
An excellent service!! No improvements needed this time. I'll be using you again so may have more feedback next time. Thanks!
06/03/12
Web site easy to use, great prices, very happy with service
06/03/12
No comment left by this customer.
06/03/12
very poor shoul have collected monday only collecting today no good you need to sort this out
06/03/12
No comment left by this customer.
06/03/12
All went well, will definitely use again!
06/03/12
No comment left by this customer.
06/03/12
No comment left by this customer.
06/03/12
Quick collection and delivery at a good price. Thanks
06/03/12
thanks for great service very pleased will use again
06/03/12
Very very satisfied came when said and prompt next day delivery highly recommended
06/03/12
was not collected on the day that was said 2 days later I phone Courier and they had canceled it had to rebook and they never contacted me
06/03/12
Great Service AGAIN!!!
06/03/12
Whilst the service from parcelmonkey was very good, my parcel was collected on Feb 28th and has STILL not been deliverered by parcelforce.
06/03/12
Excellent as always service !
06/03/12
No comment left by this customer.
06/03/12
First collection never got picked up, they said premises were closed! It's a house and I was in all day waiting!
06/03/12
The only thing needed is a contact number when things go wrong, rather than the silly email thing. You need to speak to a human, thanks!!
06/03/12
very good, quick collection and delivery.
06/03/12
No comment left by this customer.
06/03/12
Parcelmonkey better than p2g, a lot cheaper, very easy and no problems as of yet, keep the prices low I will remain loyal.
05/03/12
driver never showed up. this is the second. time in three orders
05/03/12
i'm ur vip customer....i waiting for live chat to sort the problems some faster
05/03/12
very very good service
05/03/12
a1
05/03/12
Always a pleasure to do business with you...Jayne x
05/03/12
would be better to know am or pm pick up / but it was good
05/03/12
excellent service. thank you.
05/03/12
Great service as normal. Please make paypal or prepay account a payment method for normal users. It would be a great help.
05/03/12
No comment left by this customer.
05/03/12
All worked as it should, thank you....
05/03/12
No comment left by this customer.
05/03/12
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