We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 190,731 reviews.
Great, Fast, Cheap and Reliable!"
27/09/10
first time i have used you , i will use you again ,
27/09/10
No comment left by this customer.
27/09/10
like to know when is the cut off time for a same day collection, as i put my order through at 10.30am on a monday and the person came tues!
27/09/10
No comment left by this customer.
27/09/10
the only negative comment i have is that i have had to wait nearly 1 hour for the label to be sent to my email address, needs to be instant.
27/09/10
if you know a parcel is not being collected let the customer know,2 days no collections lost out to another courier £900 spent this year already
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
Excellent, superfast service. The Royal Mail could take some lessons from Parcel Monkey
27/09/10
Courier mixed-up all my parcels, i had to pay from my pocket to re-arrange the delivery to the correct address.
27/09/10
No problems at all - very good value, excellent tracking system. Thanks.
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
Well done guys, fantastic service
27/09/10
Brilliant service... always use you and always will if prices are so good... Thank you .....
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
Parcel Monkey offers a brilliant collection and delivery service - very fast and efficient - many thanks
27/09/10
No comment left by this customer.
27/09/10
Assuming the goods were delivered - good price and straightforward website.
27/09/10
great collection and delivery service
27/09/10
No comment left by this customer.
27/09/10
The service has always been very good. There was a 'missed collection.' I'm not sure whose fault it was as I was in all day. All ended well
27/09/10
No comment left by this customer.
27/09/10
Parcel collected late, unable to track it, can't phone anyone to check, next day took 4 days. Absolute disgrace.
27/09/10
collected item on time.....cheaper than elsewhere on the net :) will definitely be using you again
27/09/10
collected item on time.....cheaper than elsewhere on the net :) will definitely be using you again
27/09/10
Cant think of any
27/09/10
picking up parcels on time would be a great start other than that cant fault you
27/09/10
Very easy to use. There is not really a lot else you could do to make it any easier.
27/09/10
The service whan all goes well is great, I am concerned about the after sales service and the procedures for damaged shipments.
27/09/10
I found you by accident, i typed in the size and weight of the parcel ,you excepted it and charged me 120% lower than all other couriers A*
27/09/10
well done, good service and hassle free.............. I did vow to stop using me you. you promised me a refund which never materialisedl
27/09/10
Good service, reasonable prices, always collected and delivered on time. Thank you
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
