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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,546 reviews.
great as usual. 5*
28/01/12
No comment left by this customer.
28/01/12
My parcel was not collected despite me ringing Courier direct. I took the parcel to the depot my self. It was still delivered late
28/01/12
Excellent Service. Will definitly use again.
28/01/12
No comment left by this customer.
28/01/12
Incredibley easy transaction, well done
28/01/12
Booking form complicated to complete.Not all charges made clear at quote stage.However overall job done well-very pleased withdelivery!
28/01/12
Another perfect central London next day job done by City Link
28/01/12
Perfect as ever 5* City Link
28/01/12
w have found a cheaper suplier you got to do better
27/01/12
Excellent service and value - as always, thouroughly recommended
27/01/12
No comment left by this customer.
27/01/12
Excellent service as always
27/01/12
No comment left by this customer.
27/01/12
I am still waiting for the parcel to be picked up....
27/01/12
No comment left by this customer.
27/01/12
excellent service as always
27/01/12
worked a treat, many thanks
27/01/12
very competitive price maybe a text or call a hour before collection would be useful,or an indication of morning or afternoon collection
27/01/12
No comment left by this customer.
27/01/12
No comment left by this customer.
27/01/12
everything was fine
27/01/12
Why do I have to pay extra for guaranteed delivery? Surely this is what the courier is paid to do??
27/01/12
No comment left by this customer.
27/01/12
Excellent service, good prices
27/01/12
Thank you for a great service, keep up the good work.
27/01/12
Easy booking instructions, Easy to follow Tracking information, Reasonable shipping costs, pleasant driver, delivered on time!
27/01/12
No comment left by this customer.
27/01/12
No comment left by this customer.
27/01/12
No comment left by this customer.
27/01/12
No comment left by this customer.
27/01/12
parcel not at the location 5 days after sending---- disaster
27/01/12
first class
27/01/12
Parcel Monkey is the best thing that was ever recomended to me on the net
27/01/12
Great service
27/01/12
no more comments needed. very happy with service and will recommend to others.
27/01/12
Started great, good website and registered easily. Parcel for next day delivery picked up on Friday morning, delivered Tuesday afternoon
27/01/12
Fine at my end, I haven't had feedback from the guy who wouldn't stop pestering me so... no news is good news right?
27/01/12
CITY LINK AS USUAL EXCELLENT +++++
27/01/12
Fast service, with pleasant & courteous driver
27/01/12
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