We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 191,747 reviews.
I don't think you could improve on much, it was a wonderful service. Thank you very much!
07/10/10
Good service, good price and easy to use website.
07/10/10
Arrangment for collection and delivery was quick and straight forward.
07/10/10
Paypal is the worst, most difficult method of payment I have ever used. I would much prefer to just enter my credit card details directly.
07/10/10
No comment left by this customer.
07/10/10
No comment left by this customer.
07/10/10
Easy to use. Customer service is very helpful and the prices are very reasonable.
07/10/10
Love the easy to use system, fair pricing and a good all round service, have used Parcel Monkey a few times now & would recommend
07/10/10
No comment left by this customer.
07/10/10
great job, re-ordering collection, very helpful, most professional service, many thanks, regards, Ed
07/10/10
No comment left by this customer.
07/10/10
Incredibly quick delivery and very cheap for the size and weight, I am recommending parcel monkey to all my friends
07/10/10
No comment left by this customer.
07/10/10
the service is good, relaiable, keep it this way
07/10/10
Very good BUT far too expensive given the contract rate you buy at - you advertised a low rate and I ended up being charged almost double
07/10/10
Fantastic service ,easy to use online ,quick to collect and deliver many thanks job well done
07/10/10
No comment left by this customer.
07/10/10
No comment left by this customer.
07/10/10
I Have sent a lot of parcels with you and always been happy with the service providers you use Great prices A++++
07/10/10
No comment left by this customer.
07/10/10
Your customer service is second to none, I really appreciate the lengths you go to to sort things out - very impressive!
07/10/10
You have never picked up my parcel and never got back to me of my emails.I demand my money back!order 295789,I will report to police if not!
07/10/10
Great service, except when things go wrong and then it took too long with the claim.
07/10/10
No comment left by this customer.
07/10/10
Excellent service from pickup to very fast delivery
07/10/10
Used 1st time - very happy woth the service!
07/10/10
Quick pick up,fast delivery and at a good price. Thanks.
07/10/10
No comment left by this customer.
07/10/10
Easy to use
07/10/10
No comment left by this customer.
07/10/10
Item was delivered to wrong address and customer services are handling this very badly. Didn't get item for a week,I paid for next day!!!
07/10/10
Good time, good prices, happy customer. Will be using in the future without a doubt.
07/10/10
No comment left by this customer.
07/10/10
Fabulous service - no wonder Royal Mail are in trouble with service like you are offering as the competition!!
07/10/10
No communication and was told it was my fault for missing a collection even though I was in all day wasting my day off.
06/10/10
No comment left by this customer.
06/10/10
I WAS VERY PLEASED WITH YOUR SERVICE CANNOT FAULT IT FAST DELIVERY VERY GOOD VALUE FOR POSTAGE *****
06/10/10
No comment left by this customer.
06/10/10
colection was promp. but should get a recipt on collection...i dont know if it was delivered as not let know it has arived to the person
06/10/10
it would be nice if delivery time was provided
06/10/10
