We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 199,876 reviews.
The parcel still awaits pickup... can you collect it please!!!!!
29/12/10
Appalling customer service. No contact to say collection isn't happening. Expect u to stay in until they can be bothered to turn up.
29/12/10
No comment left by this customer.
29/12/10
It would be good if the courier turned up to collect the parcels, 3 collections failed!
29/12/10
fast delivery and better rates than going DHL direct.
29/12/10
Appalling service.My parcel has still not been delivered, 13 days after I placed the order. It is not even showing as being en route. A
29/12/10
Courier haven't even collected the parcel yet. Absolutely disgraceful service and they are uncontactable. Zero communication.
29/12/10
Delivery driver was very charming and cheerful on collection, and the customer was very happy to receive their goods intact
29/12/10
First class as always.
29/12/10
I am still waiting for a parcel to be picked up from you please Hurry Up
29/12/10
excellent - thank you
29/12/10
absolutely useless...think ill set up my own courier buisiness.ill be more reliable on my bicycle!!!
29/12/10
No comment left by this customer.
29/12/10
Excellent speedy service as always at a good price.
29/12/10
Could not get in touch with you when no one came to collect the parcel still not can get in touch with you when you have taken money out of
29/12/10
The parcel was picked up on the 22nd December adn I had paid for next delivery. However, it has not yet arrived. why is this?
29/12/10
First time i used your service and i thought it was great!
29/12/10
did not get next day delivery
29/12/10
Excellent Service A++
29/12/10
Paid for parcel to be delivered by 6pm next day but was delivered the day after that. No notice of problem due to Xmas/weather.
29/12/10
No comment left by this customer.
29/12/10
christmas cheer delivered in time... thanks!
29/12/10
No comment left by this customer.
29/12/10
the collection was cancelled without any communication. Still don't know what is happening!
29/12/10
Collected and signed for at our end no problem, believe it was received also.
29/12/10
No comment left by this customer.
29/12/10
No comment left by this customer.
29/12/10
No comment left by this customer.
29/12/10
Collection as arranged. No problems.
29/12/10
Parcels collected and delivered (x3) on time despite the weather and christmas rush, excellent, very pleased.
29/12/10
swift collection, swift delivery, couldnt ask for more, many thanks
29/12/10
GREAT PRICE AND EXCELLENT SERVICE 10/10
28/12/10
No comment left by this customer.
28/12/10
No comment left by this customer.
28/12/10
No comment left by this customer.
28/12/10
No comment left by this customer.
28/12/10
simple process from pickup to delivery
28/12/10
My parcels have still not been collected from 20 Dec, it's 28 Dec today. My local collection depot was 1.5 days behind with weather???
28/12/10
I know there was snow, but to take an order to deliver on 12th December and still not to have delivered by 25th is VERY poor !!!
28/12/10
this is the second time i have requested a parcel collection and it has not been collected very poor service
28/12/10
