We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 198,446 reviews.
No comment left by this customer.
09/12/10
Outstanding service, first time of using, will certainly use again, and reasonable price to, thank you very much
09/12/10
the weight of the parcel was checked at the local post office, but I was charged £13 extra after paying £41 saying it was 13kg not 3.3kg!
09/12/10
You did not another courier and I have heard nothing about being refunded. Very poor service!
09/12/10
No comment left by this customer.
09/12/10
THIS PARCEL WAS NOT COLLECTED FROM US. I REPORTED THIS AND YOU HAVE NOT GOT BACK TO ME.
09/12/10
As always, on time, very reliable and pleasant drivers
09/12/10
I am still waiting for 2 parcels to be delivered after more than a week!! No communication!! RUBBISH
09/12/10
Good service despite the weather!!
09/12/10
First time using Parcel Monkey as my existing courier missed 2 collections due to snow. Collected & delivered on time, great, thank you.
09/12/10
No comment left by this customer.
09/12/10
I booked and paid 2.12.10 and the parcel wasn't collected until Wednesday 8.10.12, no day given for coll,waited in for 3 full days not good
09/12/10
Painless and fairly priced. Fast efficient service. Only thing is needing to print more delivery labels for driver.
09/12/10
first time using parcel monkey would recommend to all my friends
09/12/10
Great difficulties with the snow. Courrier didn't turn up on first day, so had to rearrange collection. Turned up after a tel. call next t
09/12/10
No problems
09/12/10
No comment left by this customer.
09/12/10
Efficient, on time, and very cost effective. Thanks
09/12/10
Excellent service. Easy to book and quick delivery
09/12/10
parcels still not collected 9 days after collectiion date,says adverse weather but we are still getting about ok.No emails/contact to update
09/12/10
a1 service , dhl spot on
09/12/10
Great service. I used to return a parcel.
09/12/10
very happy with the service, friendly staff and efficient correspondence
09/12/10
well impressed collection despite the really deep snow. took longer to deliver understandable due to weather conditions job well done A++++
09/12/10
failed delivery lots of times customer services very poor,no tel number,your certainly heading in the right direction 4 failure
09/12/10
very good service, timely collection and delivered on-time despite the weather
09/12/10
A reasonably easy website to place orders on, Many Thanks
09/12/10
Excellent as usual - keep up the good work and Merry Christmas !
09/12/10
Can't find anything to complain about really :)
09/12/10
Great service
09/12/10
Another excellent bundle of transactions!! Highly recommended and will use again very soon! Thank you
09/12/10
Can't fault the service, absolutely perfect in every way.
09/12/10
No comment left by this customer.
09/12/10
Great service fast pick up delivered next day even though weather is very bad. Highly recommend and i will be using again Thank you all .
09/12/10
No comment left by this customer.
09/12/10
cant fault the pick up it was within 15 minutes
09/12/10
No comment left by this customer.
09/12/10
No complaints from my customers so assume all is ok
09/12/10
Cheap. Pick up from my work. Delivered promptly. Overall Fab. Will use and use and use again.
09/12/10
No comment left by this customer.
09/12/10
