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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,547 reviews.
No comment left by this customer.
23/01/12
No comment left by this customer.
23/01/12
No comment left by this customer.
23/01/12
Excellent service thank you
23/01/12
great service...
23/01/12
Full address given in france, still ended up undelivered and had to be collected....not good
23/01/12
Great service. Easy to use
22/01/12
we are very happy with parcel monkey, very cheap price and very quick delivery. thank you very muck parcel monkey
22/01/12
Parcel to Cologne in two days. Excellent. Spank the Monkey!
22/01/12
you are the best:)
22/01/12
No comment left by this customer.
22/01/12
No comment left by this customer.
22/01/12
Collections good. But twice in a few weeks parcels were delivered a day late. Buyers blame me. Not good enough Parcelmonkey.
22/01/12
No comment left by this customer.
22/01/12
good service but would be better if collection time was advised or could be booked
22/01/12
Approximate collection times must be known on the collection day, but customers are never told them. An email or SMS message would help.
22/01/12
If you get a quote and get to the address section and then have to log in to get your address book, you lose the quote details.
22/01/12
Hassle free booking, parcel was picked up and delivered on schedule.
22/01/12
very easy to use and great value for money
22/01/12
I was happy a smooth collection and delivery as always.
22/01/12
No comment left by this customer.
22/01/12
excellent service thanks :)
22/01/12
No comment left by this customer.
22/01/12
great service thanks
22/01/12
All fine really. Pick up and delivery went perfectly, and purchase of service was straightforward.
22/01/12
Excellent
22/01/12
No comment left by this customer.
22/01/12
Great, Easy to use seamless
22/01/12
No comment left by this customer.
22/01/12
Suggest you make it quicker for regular customers to select a regular deliver address.
22/01/12
Be better if we did not have to know exact whight but not end of world
22/01/12
Unfortunately I'm not sure how you can improve - your service is excellent ! I would recommend you to anyone
22/01/12
great service thank you
22/01/12
top notch and thank you
22/01/12
Very good fast service from start to finish.
22/01/12
No comment left by this customer.
22/01/12
No comment left by this customer.
22/01/12
No comment left by this customer.
22/01/12
Very quick collection and delivery. A reliable service that I have used for some time.
22/01/12
Even though we provided the reference for the item to be collected the driver didn't have it when he did the collection.
22/01/12
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