We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
No comment left by this customer.
27/03/12
It would be handy to know a rough time slot for parcel collection, all very good apart from that
27/03/12
Just as soon as the couriers can do this then we will provide it for our customers.
Was very happy with the service, although the people who came to pick up the parcel were quite off putting.
27/03/12
The parcel was collected and delivered on time
27/03/12
great thanks
27/03/12
No comment left by this customer.
27/03/12
excellent, keep it up :o)
27/03/12
Collected and delivered on time, no problems.
27/03/12
Fast efisant price good recommended
27/03/12
Useless - I'll be putting a complaint in writing about the Courier driver. The items I sent out still haven't been delivered
27/03/12
Superb
27/03/12
very good, can't think of any improvements
27/03/12
No comment left by this customer.
27/03/12
No comment left by this customer.
27/03/12
no monkey business here
27/03/12
No comment left by this customer.
27/03/12
Drivers should give their name not just a scibbled autgraph
27/03/12
No comment left by this customer.
27/03/12
fabulous service as always. Well done, much appreciated. I miss the mailbag cheaper rate though.
27/03/12
We do too and we are very sorry that City Link have raised their costs recently.
Great service, can't say anymore. thanks
27/03/12
There's nothing i can think of.. all went smooth and finish at the other end smooth also
27/03/12
No comment left by this customer.
27/03/12
Good service. Only thing that would make it better if we knew what time the parcel was going to be picked up. Even am or pm would help.
27/03/12
Just as soon as the couriers can provide this then we will offer it to our customers.
New prices are a big letdown, pretty expensive now.
27/03/12
Sorry but City Link have raised their costs for the first time in 3 years.
No comment left by this customer.
27/03/12
No comment left by this customer.
27/03/12
a great service spoilt only by a 28% increase in prices.
27/03/12
Our Response: We are sorry but we still provide the best City Link prices despite their recent increase for the first time in 3 years.
No comment left by this customer.
27/03/12
You were very competitive with city link bags rates
27/03/12
No comment left by this customer.
27/03/12
No comment left by this customer.
27/03/12
you picked up parcel ok but it didnt arrive to me when it should have it took an extra day this is not what i paid for.
27/03/12
No comment left by this customer.
27/03/12
Should give the option to opt for less insurance cover, for an expensive item. It would be our loss, not yours. :-)
27/03/12
well done
27/03/12
No comment left by this customer.
27/03/12
Amazing service as ever - definitely the best company !
27/03/12
Cant fault parcel monkey. Thanks
27/03/12
excellent service once again, collected & delivered with no problems.
27/03/12
No comment left by this customer.
27/03/12
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