We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 190,730 reviews.
brilliant service, parcel picked up when expected and delivered next day as promised, couldnt ask for more
12/10/10
Thank You! Great Service
12/10/10
PARCEL WAS DELIVERED ON TIME, BUT BOX WAS DAMAGED, EVIDENT THAT PARCEL WAS NOT TAKEN CARE OFF
12/10/10
No comment left by this customer.
12/10/10
No comment left by this customer.
12/10/10
Fabulous easy to book, collected next day, easy to check online when my parcel had been delivery, many thanks
12/10/10
You failed to deliver to the right address, left a note at their neighbour's but delivered correctly the next day.
12/10/10
No comment left by this customer.
12/10/10
Very happy: Range of services was good, & importantly, good value. I'd be interested in a budget service - delivered in a week or similar.
12/10/10
No comment left by this customer.
12/10/10
No problems. Will continue using your services for more Ebay sales.
12/10/10
1: Had to redo entire order because Amex not accepted. 2: Not issued with pro forma invoice for non-EU export, which has caused huge delay.
12/10/10
First rate service, will certainly reccomend, thank you very much
12/10/10
No comment left by this customer.
12/10/10
Even though we had requested for the parcel to be collected the following Thursday a courier arrived the next day. This wasn't actually a pr
12/10/10
No comment left by this customer.
12/10/10
Surprisingly quick , easy and efficient service, would definatly use again Thank you
12/10/10
No comment left by this customer.
12/10/10
No comment left by this customer.
12/10/10
5 Star as always!
12/10/10
Excellent service. Parcel was collected as arranged, & delivered following day, all at a fair price ! Well done.
12/10/10
No comment left by this customer.
12/10/10
Excellent Service, always reliable and cheaper than most couriers, i recommend this as a service to the nation :)
12/10/10
No comment left by this customer.
12/10/10
Easy setup, 5* service
12/10/10
No comment left by this customer.
12/10/10
I have had over 10 parcels delivered with parcel monkey and all have arrived on time,Excellent service & now a better website, J Burns
12/10/10
I would prefer to know what the cut off for same day collection is befor i book. But great service nontheless!
12/10/10
No comment left by this customer.
12/10/10
Bring in a "LIVE CHAT" Facility whereby customers can voice any concerns direct with an advisor day & night. (Like parcel2go!) Thanks!
12/10/10
No comment left by this customer.
12/10/10
great service thanks
12/10/10
No comment left by this customer.
12/10/10
Excellent service again.
12/10/10
No comment left by this customer.
12/10/10
Excellent Service. I think you have it spot on.
12/10/10
Excellent Service - All that I expected from Parcel Monkey.
12/10/10
love this service, so easy to use, cant think of anything to improve at the moment
12/10/10
VERY HASSLE FREE
12/10/10
generally better since you changed the layout - still confusing when doing multiple parcels to 1 location as it only records it as 1 item
12/10/10
