We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 194,528 reviews.
Great service very satisfied.
19/11/10
like the facility to go back to the label to put customers late delivery instructions on . Or the ability to amend label before uplift
19/11/10
No comment left by this customer.
19/11/10
superb thanks
19/11/10
No comment left by this customer.
19/11/10
Very satiied. Collection and delivey on scedule and at a good price.
19/11/10
Col/ del. service excellent. but printer won't print labels. Your help service needs attention.
19/11/10
No comment left by this customer.
19/11/10
fantastic service would strongly recommend
19/11/10
Great service...drivers always v.helpful & polite, great prices..auto address finder on website would be helpful.
19/11/10
Easy to use website, good prices, no problems at all.
19/11/10
good quick easy service
19/11/10
No comment left by this customer.
19/11/10
Emailed to say having dificulty finding address. Reply sent inc phone no. No reply received then parcel received back at sender this morn!
19/11/10
Very Good and on time.
19/11/10
No comment left by this customer.
19/11/10
No comment left by this customer.
19/11/10
No comment left by this customer.
19/11/10
No comment left by this customer.
19/11/10
Excellent web service, excellent collection and delivery service
19/11/10
No comment left by this customer.
19/11/10
goods got damaged, you will take a month to review evidence, I have paid for delivery & refunded customer, I am out of pocket twice.....
19/11/10
Good service with a prompt collection!
19/11/10
get the price below a fiver and i will drop hermes or offer an eco service
19/11/10
No comment left by this customer.
19/11/10
Good service- quick and easy to use. Would be good to have the choice to specify dropping a parcel off instead of having it collected.
19/11/10
no prob with parcelmonkey. although parcel did not arrive on specified day without any explanation & customer waited all day
19/11/10
bit late in day for business to business delivery
19/11/10
No comment left by this customer.
19/11/10
No comment left by this customer.
19/11/10
Great service, no faults at all
19/11/10
you have not picked up my last item can someone tell me how to rebook it please
19/11/10
No comment left by this customer.
19/11/10
Excellent service. Parcel was collected on time & delivered to other end of the country in under 24 Hours. I will certainly use again.
19/11/10
Very good, thank you. Much cheaper and quicker than royal mail - a no brainer !!!! High;y
18/11/10
I like the new layout on your website. A customer service telephone number would really help and the only reason I don't use PM 100%
18/11/10
No comment left by this customer.
18/11/10
No comment left by this customer.
18/11/10
quick to use, and cheaper prices than going direct to the same companies,
18/11/10
No comment left by this customer.
18/11/10
