We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,772 reviews.
Quick, value for money service; parcel arrived next day as planned
08/06/12
Another perfect collection and delivery
08/06/12
Collection fine. Delivery scheduled for next working day, 6 June, but package stuck in Epsom depot and not delivered until today, 8 June.
08/06/12
Good service, thanks
08/06/12
Parcel was due for pickup 6h June - still not picked up . What else is there to say ?
08/06/12
The parcel was collected the day after it was supposed to be picked up, a call would have been nice. Not impressed.
08/06/12
Still not collected the parcel after the ed ot eh 3rd working day and 2 re-bookings. Having to reimburse buyer compensation
08/06/12
Very impressed, with your competitive, no hassle service!
08/06/12
excelletnt your part, however i always drop my parcel inot my local parcel force depot,hard work as none of the staff are aware of your firm
08/06/12
Collected, delivered just as requested, no hassel
08/06/12
Easy to buy, easy to track deliveries and collections.
08/06/12
No comment left by this customer.
08/06/12
very good service. top marks
08/06/12
Excellent Service - Cannot Fault both in terms of collection, delivery and cost! - Many thanks
08/06/12
Great service, will certainly use it again.
08/06/12
No comment left by this customer.
08/06/12
Super service
08/06/12
Very sensibly priced. collection and delivery dates as promised.Many thanks.
08/06/12
No comment left by this customer.
08/06/12
happy with service thanks
08/06/12
No comment left by this customer.
08/06/12
the parcel hasnt arrived and seems to be lost, not happy, obviously, this isnt your fault, its Couriers.
08/06/12
Touy site is 1st class but Courier are dreadfull. The break so much, do not leave cards when customers are out. 90% of business now to UPS
08/06/12
Package arrived safely. Confusing instructions regarding Customs Labels on website.
08/06/12
if the scedule of pickup could be for smaller slots, instead of waiting all day for it
08/06/12
No comment left by this customer.
08/06/12
No comment left by this customer.
08/06/12
Excellent service and price as always !
08/06/12
Very disappointed in the service I have received from Courier. Due to the company’s incompetence the contents of my parcel are damaged.
08/06/12
parcel not even arrived yet:-(. was supposed to be here yesterday.
08/06/12
No comment left by this customer.
08/06/12
on time
08/06/12
very good, good internet communication and competetive costs, any delivery jobs going please?
08/06/12
No comment left by this customer.
08/06/12
as always quick service from start to finish
08/06/12
Would have been useful if could have had a pick-up time/window from CityLink, rather than just a date
08/06/12
Very good but why did I keep receiving e-mails with customs declarations info every time a checked in to monitor progress?
08/06/12
keep it up, thankyou very much
08/06/12
great service as usual!
08/06/12
ONCE AGAIN EXCELLENT SERVICE. DRIVER ANDY PLEASENT AND HELPFUL. MANY THANKS
08/06/12
