We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,735 reviews.
No comment left by this customer.
17/05/12
Fast and friendly collection and delivererd next day, good value. Recommended
17/05/12
Fantastic news and it's great you will be recommending us.
No comment left by this customer.
17/05/12
Excellent service at a fraction of the price. Couldn't ask for a better service :-)
17/05/12
Brilliant news and we are glad you are very happy.
try turning up when arranged.
17/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the failed collection.
Good service. Only thing that would have made it better would have been a tighter/smaller collection window so as not to wait in all day
17/05/12
We can only provide collection times that the couriers themselves can manage I'm afraid. At the moment this is "anytime"
No comment left by this customer.
17/05/12
No comment left by this customer.
17/05/12
No comment left by this customer.
17/05/12
No comment left by this customer.
17/05/12
Good, But I will be trying Hermes as they are cheaper, just to compare.
17/05/12
Cheaper but they do take a few days longer and can be left on your doorstep!!
parcelforce only attempted to deliver the once,then left it at local post office for the customer to collect ~ very poor !!
17/05/12
No comment left by this customer.
17/05/12
Citly link were fab as ever and easy to book thru the monkey!!!
16/05/12
We try to make the booking process as easy as possible so thanks very much.
Excellent service, item arrived as promised
16/05/12
VERY GOOD DELIVERY AND COMPETATIVE PRICE THANKYOU
16/05/12
Thank you.
No comment left by this customer.
16/05/12
Fantastic service and a great price.
16/05/12
Quick, reliable and sufficient service - Thanks
16/05/12
First time I can remember that Citylink collected on the day they were supposed too, nice to not have to make excuses to my customers!
16/05/12
No comment left by this customer.
16/05/12
All good, but I was a bit dismayed there was no way to insure the item (laptop).
16/05/12
Most couriers wont insure laptops.
No comment left by this customer.
16/05/12
excellent service smooth easy pick up
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
one collection was forgotten and i had to phone to recollect apart from that good value
16/05/12
Great service yet again. WITH TODAYS TECHNOLOGY IT SHOULD BE POSSIBLE TO BE MORE SPECIFIC TO THE CUSTOMER RE; ACTUAL COLLECTION TIMES!
16/05/12
We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
No comment left by this customer.
16/05/12
Brilliant service again.. Could do with a later cut-off time for same day collection if other collections are already booked.
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
Excellent Parcelforce rates - and (surprisingly) good (Parcelforce) performance! Well done!
16/05/12
Fantastic, hassle free service at a terrific price.
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
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