We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,735 reviews.
1st time used - very good service. No complaints.
16/05/12
very good service. Will be using you again in the near future.
16/05/12
Brilliant news and we are glad you are very happy.
I would use the service again and recommend it for convenience.
16/05/12
Thank you and it's great news that you will be recommending us.
Brilliant service. Saved me money time and hassle. Thanks very much :-)
16/05/12
No comment left by this customer.
16/05/12
I wanted to ask a question by phone but found that you closed at 5:30pm. Fortunately I found the answer on Parcel2Go's website!
16/05/12
At the prices they charge they should wrap your parcels too!!
very reliable, highly delighted
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
great service will use again
16/05/12
Easy to use, Fast collection & delivery - Insurance very expensive
16/05/12
Excellent service...... And 100% satisfaction and hassle free....
16/05/12
No comment left by this customer.
16/05/12
Too long
16/05/12
Very good service an will continue to use you for all my deliveries from now on and forever thank you very much
16/05/12
Thank you very much.
Shipping a Heavy valuable parcel from one end of the country - I Could not fault it I thought you did an excellent job!!!
16/05/12
Thank you and we will pass on your message to ParcelForce.
when stating next day, write non priority bcos i still havent got my parcel and iv been waitin 2 whole days. will not be usin agn
16/05/12
The service was good thanks. No problems.
16/05/12
Great service. 300 miles in less than 24 hours for less than a tenner. Thanks.
16/05/12
Thank you for such a great review.
Well done, all went like clockwork, many thanks
16/05/12
No comment left by this customer.
16/05/12
2 deliveries, both not collected. several calls and bouncing around systems. next day turned out to be next 5 days
16/05/12
No comment left by this customer.
16/05/12
First use .
16/05/12
Thank you for making your first order with us.
the parcel did not get picked up when it was aranged so i had to take it myself to to Courier they said i wasnt in I WAS IN ALL DAY
16/05/12
Excellent service, parcel collected on time, parcel arrived on time and all at low cost.
16/05/12
No comment left by this customer.
16/05/12
Picking up on the day of order would be useful
16/05/12
City Link removed the same day collection service in October 2011. Let's hope they bring it back soon!!
No comment left by this customer.
16/05/12
PERFECT SERVICE YET AGAIN. SPOT ON THANKS.
16/05/12
No comment left by this customer.
16/05/12
You didn't even pick the parcel up!!!!!
16/05/12
Would have been nice to know earlier that parcel stuck in customs - your submit box to small to put in all my comments - so ..
16/05/12
the pick up and drop off of the parcel was efficiently processed.
16/05/12
Excellent
16/05/12
thanks
16/05/12
My parcel was not collected yesterday as a royal mail collection agent deamed the parcel too fraglie to collect!!! this is not Fragile!!
16/05/12
Very good and very competative. I will use you again.
16/05/12
Thanks very much.
No comment left by this customer.
16/05/12
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