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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,885 reviews.
No comment left by this customer.
05/04/12
100% satisfactory, as always. many thanks
05/04/12
Easy website to use although would like to pay via paypal (as you used to do)
05/04/12
The most competitive price I could find, and a clear user-friendly website (which I have now bookmarked)-thanks!
05/04/12
Fantastic Service as ever, pity prices have increased so much but always deliver as promised. Many Thanks
05/04/12
Sorry about the price rise but City Link have raised their costs recently for the first time in 3 years.
I have been very impressed with the service. 10 stars!
05/04/12
No comment left by this customer.
05/04/12
No comment left by this customer.
05/04/12
as always, excellent service, love having the same delivery driver collect as he is always so helpful and efficient :)
05/04/12
We encourage all our regular customers to get to know their drivers as they are helpful and will try and fit in times that suit you when possible
No comment left by this customer.
05/04/12
Not knowing collection time mean't staying in house all day until early evening, but understand the problem
05/04/12
Thank you for understanding.
hoping we can keep the prices below the RM nazis. Thank you
05/04/12
good
05/04/12
Parcel pick up great, delivered quick and in good condition. One can ask for no more.
05/04/12
I have paid insurance on numerous occassions marked accordion You collected the money and refused any claim
05/04/12
Our Response: The only item you have sent this year was delivered the next day on March 30th. Have you made a claim against this as we have no record of it?
No comment left by this customer.
05/04/12
very good service.....
05/04/12
No comment left by this customer.
05/04/12
No comment left by this customer.
05/04/12
No comment left by this customer.
05/04/12
Easy and professional service
04/04/12
No comment left by this customer.
04/04/12
No comment left by this customer.
04/04/12
No comment left by this customer.
04/04/12
excellent service once again. will continue to use
04/04/12
Brilliant service
04/04/12
No comment left by this customer.
04/04/12
No comment left by this customer.
04/04/12
Once again,an excellent reliable service at a good price.Thank you!
04/04/12
No comment left by this customer.
04/04/12
No comment left by this customer.
04/04/12
No comment left by this customer.
04/04/12
great easy to use website and quick response. well done
04/04/12
very happy with service.
04/04/12
No comment left by this customer.
04/04/12
Arrived next day, no problems
04/04/12
Great service
04/04/12
Absolutely appalling, waited 5 days and the parcel never was collected, Night Freight unbelievably poor, looking forward to my refund asap.
04/04/12
Our Response: The review requested following your recent City Link order but on behalf of Nightfreight sorry for their failed collection. was aimed at your City
No comment left by this customer.
04/04/12
very good again
04/04/12
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