We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,564 reviews.
No comment left by this customer.
09/07/12
Happy to recommend .... Great service
08/07/12
Thank you and it's great to see you will be recommending us.
excellent service, very happy to use your service again. Would also recommend you to my friends
08/07/12
No comment left by this customer.
08/07/12
No comment left by this customer.
08/07/12
It would be good if there was a service that gave am or pm pick up just like the before 12 or 10am delivery for just a couple of pounds.
08/07/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
never used before but will again. timed collect & delivery would be great, but don't expect it at this price. great value
08/07/12
Thank you and we are pleased to see you will be back again.
Only service I could find that could deal with a Sunday delivery between Oxford and London and at a decent price. Thanks.
08/07/12
That's great and we are very pleased with our same day service too.
not happy with Courier service, failed to pick up on scheduled day, wasted my wifes time and were un-apologetic
08/07/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
brilliant thanks
08/07/12
Accept paypal
08/07/12
happy with the service
08/07/12
very fast pick up and delivery they are verygood
08/07/12
I paid for next day or money back it turned up a day late
08/07/12
Our Response: Sorry to read that. Please contact our support team who will refund you for this failure.
Simply 1st class service from start to finish.Many thanks from all @ MobileCarAudioUk
08/07/12
Thank you.
Brilliant service, I have another parcel to go out this week, so will book Parcel Monkey again.
08/07/12
Fab service and receipient was rally happy, Would like a am or pm time for pick up but other than that it was excellent!
08/07/12
Excellent quick delivery
08/07/12
No comment left by this customer.
08/07/12
excellent service thanks
08/07/12
Great srvice, collected on time, delivered next day as per insructions,fantastic vaue for money,keep up the good work.
08/07/12
I use this company on a regular basis & the service I receive is always great - Thank you
08/07/12
That's music to our ears!!
did not pick up on the day, so parcel was late for delivery
08/07/12
No comment left by this customer.
08/07/12
Service is fine already
08/07/12
No comment left by this customer.
08/07/12
Citylink arrived a little late in the afternoon but no problems with service.
08/07/12
No comment left by this customer.
08/07/12
Collected and delivered when asked for - can't ask for more than that!
08/07/12
excellent as usual. thanks!
08/07/12
it was really good thank you
08/07/12
Excellent service using Parcelforce. AAAA+++++
08/07/12
GOODS WERE DELIVERED AS PROMISED-A *********
08/07/12
I was very unhappy with the service provided from Courier. They failed to collect the parcel I had paid for a next day service and didn't
08/07/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
Terrible service ,,parcels late delivered, wouldn`t recommend your service to anyone, unhelpful phone staff just topped it ,,,,Goodbye
08/07/12
Service great,just too expensive
08/07/12
Our Response: We still offer the best prices for City Link despite their price increases implemented to all in March.
No comment left by this customer.
08/07/12
ALWAYS GOOD
08/07/12
Pick up very prompt,del on time
08/07/12
excellent service, will definately use again.
08/07/12
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