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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,840 reviews.
No comment left by this customer.
15/05/12
good service
15/05/12
No comment left by this customer.
15/05/12
Everything was perfect, easy to use very very happy
15/05/12
My client was well pleased with your service and plans to use your company themselves on my recommendation
15/05/12
That's fantastic news, Thanks very much.
Address label was printed incorrectly; although customer service was helpful and parcel arrived at the right place.
15/05/12
Our Response: Not sure how this could happen as it only prints the details entered by the customer.
Great service as usual. Thank you ***
15/05/12
First time user - everything was as promised.
15/05/12
Thank you for making your first order with us.
exelent service at an exelent price well satisfied
15/05/12
always use ParcelMonkey when using courier service, has always been good and reliable
15/05/12
No comment left by this customer.
15/05/12
1st class service. Prompt and does what it says its going to do-all I want, thanks.
15/05/12
No comment left by this customer.
15/05/12
No comment left by this customer.
15/05/12
Cannot fault your service. A+++ and fantastic as always.
15/05/12
very good
15/05/12
booked collection 9th may still not delivered to myself 15th may, poor service via nightfreight
15/05/12
More than 1 week to collect the item,even after telephone calls and arranging someone to call.
15/05/12
super kwik brill ta
15/05/12
All good
15/05/12
No comment left by this customer.
15/05/12
excellent service, express delivery and very reasonably priced
15/05/12
No comment left by this customer.
15/05/12
Quick and easy
15/05/12
I am amazed at the simplicity of the parcel booking system, the ease of label printing and the tracking. A pre pay system woud be good
15/05/12
Thank you. Take a look in the "my account" section to find a prepay option.
I like the cheaper rates from ParcelForce as well as they fact that they do not need to have anything printed and they arrived on time too!
15/05/12
Fantastic!!
No comment left by this customer.
15/05/12
Great service.
15/05/12
Very easy to arrange. Very efficient as well. Thanks
15/05/12
No comment left by this customer.
15/05/12
my delivery was a day late
15/05/12
No comment left by this customer.
15/05/12
first time i had used the service and was very satisfied will use again
15/05/12
Thank you for making your first order with us.
Friendly and pleasant and polite driver. good prompt delivery service
15/05/12
OK BUT PICKED UP PARCEL A DAY LATE, HOWEVER EASY WEB SITE AND CONVIENIENT
15/05/12
didn't realise vat wasn't included in the price - otherwise excellent service via parcel force
15/05/12
Great Service
15/05/12
Driver showed up when they were meant to, very polite.
15/05/12
The high value item was not tracked from being picked up,to its destination in Norwich. It was lost, 3days late and damaged my reputation.
15/05/12
Nothing more to add - you picked up my parcel on the day requested and it was delivered next day undamaged - PERFECT
15/05/12
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