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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,822 reviews.
Can't fault your service at all - especially given the price. Did once have a courier not collect on right day, but not your fault :)
24/06/12
Thank you very much and thanks for your understanding.
due to it being parcel force i had 2 tracking numbers 1 for you and 1 for royal mail a bit confusing
24/06/12
You can just click on the tracking link against your order and see the details rather than type in the characters.
No comment left by this customer.
24/06/12
No comment left by this customer.
24/06/12
Cheap & Fast!
24/06/12
Excellent value for money service - only suggestion for improvement would be to be to give a more specific pick-up time. e.g. AM or PM.
24/06/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
24/06/12
Excellent service could not fault
24/06/12
Always picked up on day requested.
24/06/12
No comment left by this customer.
24/06/12
Great service, great price!
24/06/12
ive rated very poor as somehow the coyriers have managed to misplace the parcel i sent not sure how with it being 4ft by 3ft???
24/06/12
Our Response: Sorry to read that your item has been misplaced in transit.We will do all we can to assist the courier in finding the item and if not compensate you. Once again on behalf of the courier concerned sorry.
Would be handy if you could do a am or pm pick up apart from that brilliant service
24/06/12
No comment left by this customer.
24/06/12
No comment left by this customer.
24/06/12
No comment left by this customer.
24/06/12
No comment left by this customer.
24/06/12
Service was exactly as promised. Didn't have to wait in all day for uplift to be collected either, was here by midday. Excellent!
24/06/12
No comment left by this customer.
24/06/12
No comment left by this customer.
24/06/12
No comment left by this customer.
24/06/12
3 Large parcels going to same destination were collected and delivered as requested.1 x other large heavy parcel presumably also delivered .
24/06/12
Very good service - would use again
24/06/12
No comment left by this customer.
24/06/12
Great service,city link should get a bit more organise
24/06/12
Ability to book AM or PM colelctions would have been very helpful
24/06/12
Read a lot of bad feedback but so far my experience with PM has always been good all round
24/06/12
Thank you. Things do go wrong at times as goods travel through a courier network but we are always here to help.
No problem with my order ...very please with the service.
24/06/12
No comment left by this customer.
24/06/12
No comment left by this customer.
24/06/12
Very good a+ will use again many times
24/06/12
Fantastic news!!
No comment left by this customer.
24/06/12
great, left delivery note saying I wasn't going to be in, and they picked it up from a side door!
24/06/12
Trustworthy service that I have recommended to many people. I will be dealing with you again for sure.
24/06/12
That's fantastic news, thank you very much.
No comment left by this customer.
24/06/12
allow postal information to be emailed to someone elses account as appose to scanning and sending as attachment
24/06/12
No comment left by this customer.
24/06/12
fast efficient service will use again.....
24/06/12
No comment left by this customer.
24/06/12
Cheap and easy transaction.
24/06/12
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