We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,270 reviews.
Parcel was collected Friday and to be delivered Mon. Although tracking says loaded for delivery yesterday, no show. At 13:30 Tues no sign.
30/10/12
No comment left by this customer.
30/10/12
Narrow down the collection time window.
30/10/12
It was very quick and efficient and great to know that I had got the product I needed at a price that was right
30/10/12
No comment left by this customer.
30/10/12
i would use again, very good service
30/10/12
Quick and reliable service!
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
Good service
30/10/12
No comment left by this customer.
30/10/12
Provide time slots for pick-ups. Provide a telephone contact line for problems/changes. Provide same-day booking like your competitors
30/10/12
delivery fast,website is very easy to use. Great service
30/10/12
Parcel was collected and delivered on time no fuss no hassle - really good service
30/10/12
Pleased with the service, thank you.
30/10/12
No comment left by this customer.
30/10/12
Have used parcel monkey 3 times now and always very good can't think of anyway you could improve but then my names not "Hillary Devise!"
30/10/12
It's Hilary Devey actually but thanks very much for the kind review ;-)
same day collection would be fantastic
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
Couldn't fault service. Easy to use site and collected as promised. Excellent service and very competitive prices.
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
excellent service!
30/10/12
You was the best
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
Excellent again
30/10/12
no problems.
30/10/12
Very, very good. thanks
30/10/12
thanks
30/10/12
gr8 service ++++++++++++++++++ thanks
30/10/12
The driver that picks up my parcels is nice friendly and very helpful, I always feel happy that my prcel will be delivered. Top shippers
30/10/12
We always advise our customers to get to know their local driver as they will often work around your needs and it makes things that much more friendly.
The item was delivered.
30/10/12
No comment left by this customer.
30/10/12
The driver picked up the parcel without fuss or hassle. The parcel was recieved without haste and in working order. the price was awesome.
30/10/12
Brilliant service - no need to improve
30/10/12
No comment left by this customer.
30/10/12
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