We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,270 reviews.
polite cheerful courier
28/10/12
Courier broke items in both boxes - never had breakages before - very well packed with bubble wrap, foam chippings & 2" thick boxing
28/10/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
It was perfect from start to finish. I will certain;y use you again
28/10/12
happy with service
28/10/12
First time to use your service! It was the best: from website, clarity, pick-up, tracking, delivery - highly recommended, will use again.
28/10/12
Thank's very much for making your first booking with us.
It's good service more than I expect. The price is cheap, but the delivery is fast even sending to Japan.
28/10/12
Thank you and we are so pleased you are happy with our International service :-)
Brilliant, so quick. Thank you and see you soon
28/10/12
Ordered next day delivery but it took 2 days. Tracking said they left a card, recipient said they didn't.
28/10/12
No comment left by this customer.
28/10/12
great easy service to use
28/10/12
You need to update your website!!!! The drop off (Singh's, Chesterfield) was no longer accepting parcels which meant I had to drive miles!
28/10/12
Our Response: Your review makes no sense!!
No comment left by this customer.
28/10/12
All done from Monday pick-up to Thursday morning delivery in Germany! Thank you!
28/10/12
No comment left by this customer.
28/10/12
A+ service
28/10/12
No comment left by this customer.
28/10/12
Costs seem to be going up
28/10/12
Only if the courier compaines raise them.
Good service, delivered next day, excellent, thanks a lot.
28/10/12
No comment left by this customer.
28/10/12
Best service I have used in a long time so I cannot possibly give you any comment apart from 'Well done!'
28/10/12
Thank you.
All went very smoothly , would definately use again
28/10/12
No comment left by this customer.
28/10/12
Iam more that satisfied, bril service
28/10/12
brilliant service, very happy with delivery and comunication, thank you!!!
28/10/12
Could not work out how to download the forms so no paperwork was attached, fortunately the courier took the item without complaint
28/10/12
Excellent service.Never had any complaints
28/10/12
No comment left by this customer.
28/10/12
No comment left by this customer.
28/10/12
No comment left by this customer.
28/10/12
No comment left by this customer.
28/10/12
Excellent service from PM, sometimes let down by City Link. Competative European rates now too with Parcelforce.
28/10/12
Cheers :-)
Arrived quickly and in one piece
28/10/12
No comment left by this customer.
28/10/12
I need to contact you over a damaged parcel tried once no response ???????
28/10/12
Picked up & delivered next day , a very good service .
28/10/12
cheapest price on net for uk delivery. only beaten by Interparcel.com for USA shipping. Paypal option would make parcelmonkey
28/10/12
No comment left by this customer.
28/10/12
No comment left by this customer.
28/10/12
No comment left by this customer.
28/10/12
I received a very excellent service and delivery was very fast - thanks!
27/10/12
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