We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,580 reviews.
Parcel wasn't picked up on specified day with no explanation given meaning it was late to the recipient.
30/10/12
No comment left by this customer.
30/10/12
Pickup was quite late but was within time specified
30/10/12
No comment left by this customer.
30/10/12
brilliant A1
30/10/12
Was very pleased with service and item was delivered when stated many thanks
30/10/12
prompt pick up, cant fault. will definatley use again. thankyou
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
Thank you, a very good service, prompt collection and delivery and very helpfull collection driver Full marks
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
very good service will use again thanks A*******
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
Very good service was very pleased with the email updates will use again
30/10/12
ver good than
30/10/12
Very grateful for your information, which led me to Parcelforce who were superb. All round excellence. Many thanks Edward Hudson
30/10/12
Thanks Edward.
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
Excellent service will never use Royal Mail ever again. Super fast service well tracked and arrived safely and intact,both treated with care
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
Excellent service, very easy to use - fast and effecient. Will definitely use again.
30/10/12
Great service as usual but item was so badly damaged and knocked about by the time the recipient received it, I have to fully refund her.
30/10/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Thank you for services, we used its only 2 times, and 1-st time our box was collected on next day.However, we glad to be with PARCEL& MONKEY
30/10/12
Always reliable service. My parcel company of choice!
30/10/12
ping email to both parties when collected / delivered .
30/10/12
No comment left by this customer.
30/10/12
Execellent service as always!
30/10/12
Very good service
30/10/12
No comment left by this customer.
30/10/12
our first parcel was mashed during transit. as you don't cover ceramics we were unable to claim.
30/10/12
Didn't reach destination in time
30/10/12
would of been nice to of known collection time!
30/10/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
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