We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,270 reviews.
a great service full stop!!!!
29/10/12
No comment left by this customer.
29/10/12
THE ONLY NEGATIVE I HAVE IS THERE COULD BE MORE WORDS ALLOWED IN ADDITIONAL INFORMATION TO DRIVER APART FROM THAT A+++
29/10/12
Didn't collect on the day requested, I had to rearrange reverse collection again , very awkward as I had to communicate info to my seller
29/10/12
No comment left by this customer.
29/10/12
was deliverd tottaly to the wrong adress the person who recived it had to phone the proper customer to go and collect it in their car
29/10/12
Courier never turned up. We did not receive a refund!!!!!!!!!! Will never be using the service again. We were ripped off.
29/10/12
Our Response: Sorry to read your item was not collected. Rest assured you will be refunded for this.
No comment left by this customer.
29/10/12
Excellent service. Cannot fault you.
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
Website easy to use, simple and quick transaction. Happy :-)
29/10/12
would love time slots, other than that the system is great.
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
never a problem thanks
29/10/12
Perfect service, thank you
29/10/12
first class service
29/10/12
The service provided by DX was excellent; the collection person was extremely friendly and professional. I would certainly choose them again
29/10/12
Fantastic news!!
I thought the service was above very good it was excellent and i've already recommended it to many of my friends.
29/10/12
Thanks again - good service
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
Very easy to use and good value
29/10/12
GREAT SERVICE KEEP IT GOING LIKE IT IS
29/10/12
No comment left by this customer.
29/10/12
very happy with service
29/10/12
Excellent
29/10/12
No comment left by this customer.
29/10/12
Brilliant value for money service. Prompt collection and delivery with accurate tracking. More reliable than any company with a "2" in it!!!
29/10/12
Cheers and we think the same too!!
you should have a customer services number so people would feel more security and you would then have more custom thus able to afford it
29/10/12
Always an excellent service
29/10/12
You still need to accept PayPal
29/10/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
Great service collected when they said and delivered on time.
29/10/12
Excellent service as normal. We will use your service again & recommend to other companies.
29/10/12
Thank you and it's great to see you will be recommending us.
It has been a real pleasure to use parcelmonkey. We are very happy. Thank you.
29/10/12
Thank you very much.
No comment left by this customer.
29/10/12
Easy door to door service.
29/10/12
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