We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,275 reviews.
Parcels left Friday, delivered Tuesday, slow for Citylink 24 hour service, but otherwise alright and would use again.
01/12/12
no comment
01/12/12
no comment
30/11/12
Parcel collected very late, after the 5.30 pm time slot
30/11/12
City Link will be working until 9pm in the run up to Christmas as explained when you book.
shipment was scheduled to be picked up on monday, but wasn't picked up to tuesday. chased Courier, said driver was running late.
30/11/12
no comment
30/11/12
fantastic service
30/11/12
good affordable service will use again
30/11/12
no comment
30/11/12
Very easy transaction
30/11/12
fantastic service, never let me down yet
30/11/12
many thanks
30/11/12
no comment
30/11/12
one of the parcels i was sending took over a week and a half to get there and is supposed to take 2 days to be delivered
30/11/12
helpful driver, delivered quickly
30/11/12
All good as usual
30/11/12
it was easy to arrange and driver was very pleasant will use you again if i need to thank you
30/11/12
could specify am or pm pick up
30/11/12
Your service was appaling. You did not turn up to pick up my parcel on four consecutive days. I will never use your service again.
30/11/12
Great service, thank you
30/11/12
Very good service
30/11/12
no problem what so ever, the fastest delivery i ever know. would 1000 x definitely recommended, thanks x
30/11/12
no body cam down to pick it up and i have to send it by royal mail
30/11/12
I was very pleased with your service - thank you. Would use you again.
30/11/12
no comment
30/11/12
Collections are invariably AT LEAST 2 DAYS LATE, delivery then take A FURTHER 2 DAYS. Terrible Service. How are you still in business?
30/11/12
no comment
30/11/12
Service was good but tracking useless unless you can give details of when item was delivered! BUT IT DIDN'T
30/11/12
Great service at a bargain price!
30/11/12
No comment left by this customer.
30/11/12
The handwritten receipt from the Parcelforce driver had a tracking code number not recognised by their web site and I could not track it
30/11/12
No comment left by this customer.
30/11/12
Excellent service - will use all the time if prices stay low
30/11/12
great service all went well, will use again.
30/11/12
Really happy with the service provided.
30/11/12
timed deliveries/collection would be good.
30/11/12
Excellent will use your services again thank you
30/11/12
Parcel collected as arranged
30/11/12
Picked up when stated and delivered on time
30/11/12
Email is spelt Emall on your website and i wouldnt have used your service if id spotted it earlier but was very pleased i did use you.
30/11/12
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