-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,840 reviews.
will be making complaint in writing! twice didnt turn up to collect parcel at specified times!!! would never use again!
20/10/12
My parcel still has arrived at the destination , the buyer has contacted me over last few days and still not there!,
20/10/12
Our Response: That's because you sent a TV but booked the bag service!! The item will be held until the correct payment is made.
Didn't turn up!!!
20/10/12
Our Response: They did turn up and delivered the item the next working day.
No comment left by this customer.
19/10/12
No comment left by this customer.
19/10/12
Very patient driver and gave good guidance on what to do regarding labelling etc. parcel got to destination on time and obviously condition
19/10/12
That's music to our ears!!
very ggod service perfect timing
19/10/12
shows citylink as a cheaper option but said need printer so i cant use dont have 1. p4d offer same citylink no printer needed similar price
19/10/12
Buy a printer and save plenty of money on your shipping which will more than pay for it!!
No comment left by this customer.
19/10/12
No comment left by this customer.
19/10/12
No comment left by this customer.
19/10/12
No comment left by this customer.
19/10/12
low prices
19/10/12
Our parcel was collected on the 17.10 but has still not been delivered or collection acknowledged!
19/10/12
Another great experience!! Everything is so straightforward and at such competitive prices really can't ask for more! Highly recommended!!
19/10/12
Thank you and it's great to see you will be recommending us.
Some communication regarding collection times. DPD do this very well.
19/10/12
You are correct but we can only provide the technology that the couriers we work with have.
efficient service AAAAAAAAAA++++++
19/10/12
I found your service difficult to use this time, your website timed out 4 times before I could complete the transaction.
19/10/12
Courier attempted delivery, no card was left and it is now being sent back to me! I will have to pay again to try to send the item back.
19/10/12
Our Response: They tried twice, left cards and no one made contact so that's why the goods are returned to the sender.
The parcil was picked up on time and arrived only three days later, thank you.
19/10/12
No comment left by this customer.
19/10/12
No comment left by this customer.
19/10/12
great service, a text alert with collection time window ie 10-12 would be really great if its possible
19/10/12
No comment left by this customer.
19/10/12
good service thanks
19/10/12
No comment left by this customer.
19/10/12
Service excella t, could have made it easier to forward the parcel label to third party will use you again
19/10/12
The service is the worst i have experianced, i am unable to track my letter and the 5th day is nearly over and have not been able to speak
19/10/12
Easy to use and package arrived on time and in tact. Thank you
19/10/12
Fast and easy
19/10/12
excellent service,placed order for collection 10pm,collected 9am next day,driver very friendly and helpful,would recommend everytime.
19/10/12
A Swift and freindly service with good communication. Very happy.
19/10/12
No comment left by this customer.
19/10/12
Top draw, thanks!
19/10/12
No comment left by this customer.
19/10/12
Excellent service, good price.
19/10/12
No comment left by this customer.
19/10/12
Everything worked fine!
19/10/12
Would Highly Recommend Parcel Monkey, My 3 parcels were picked up and Deliver the next Day, With No Problems. Very Fast Service, Thanks
19/10/12
Thank you very much.
No comment left by this customer.
19/10/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more