We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,876 reviews.
No comment left by this customer.
18/04/13
I Always use parcel monkey and cannot fault your service, only thing i can suggest is a loyalty scheme to reward customers who use you alot
18/04/13
very good service , once you give all log in details
18/04/13
Goods arrived safely, promptly and damage free.
18/04/13
Thank you very much :-)
good service
18/04/13
never sent the label through so couldnt send the parcel, Tried to re book and still didnt send new label, Very poor service
18/04/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
Picked up and delivered when stated many thanks.
18/04/13
Excellent service as usual. Will definitely use again
18/04/13
No comment left by this customer.
18/04/13
No comment left by this customer.
18/04/13
good
18/04/13
No comment left by this customer.
18/04/13
No comment left by this customer.
18/04/13
Collected and delivered as arranged online. Excellent service.
18/04/13
I was very happy with the service all in all!
18/04/13
Delivered OK, but have no details about how quickly. Very satisfied though.
18/04/13
No comment left by this customer.
18/04/13
No comment left by this customer.
18/04/13
HI THANK YOU FOR THE VERY FAST SERVICE AND DELIVERY OF MY ITEM REGARDS RICK
18/04/13
Delivery was dropped off to wrong address, & driver stated that it was signed for, but hadn't been signed by correct person. Not good!!!
18/04/13
Our Response: On behalf of the driver concerned please accept our apologies for their error.
Happy with the service as usual. Timely pickup and delivery.
18/04/13
fast and efficient
18/04/13
It would be very good if I could link to eBay and print from that rather than having to type all the addresses out
18/04/13
Always happy with the service but not so happy about your policy of goods you don't want to deliver! Keenweld, Berwick
18/04/13
Very fast pick up and delivery. Easy to organize.
18/04/13
Congratulations. Could not find any faults with your service. Very welll ll definitly continue to use.
18/04/13
Fantastic news, Thank you very much.
perfect! parcel was picked up and delivered in time
18/04/13
No comment left by this customer.
18/04/13
Only fault I can find is that I was not told the time of collection
18/04/13
The service we excellent, fast and professional
18/04/13
Fantastic. Highly recommended.
18/04/13
No comment left by this customer.
18/04/13
My Parcel was not wrapped as good as my sender should have wrapped it,your drivers OBVIOUSY handled it with care Thank You
18/04/13
Thats great to hear.
No comment left by this customer.
18/04/13
Fantastic service could not be easier, would recommend this service to anyone, brilliant AAA++
18/04/13
Thank you and it's great to see you will be recommending us.
Excellent service - will use again.
18/04/13
took all day to pick my item up booked thurs, came at 4.30 fri , paid for next day deliv, deliv monday.
18/04/13
Therefore the order has been managed correctly as a Friday collection will always be delivered on the following working day.
No comment left by this customer.
18/04/13
Excellent service
18/04/13
No comment left by this customer.
18/04/13
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