We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,886 reviews.
No comment left by this customer.
29/04/13
I will use you again!
29/04/13
No comment left by this customer.
29/04/13
No comment left by this customer.
29/04/13
No comment left by this customer.
29/04/13
Not great, had to rebook collection and waste another day due to useless Courier driver saying he'd been when he went to the wrong house.
29/04/13
Our Response: On behalf of the individual courier driver concerned please accept our apologies for his mistake.
SERVICE IS EXCELLENT
29/04/13
The only issue is the fact you cannot be contacted by phone as our parcel was supposed to be picked up on a Friday ended up being Monday...
29/04/13
brilliant service. half the price of parcel force and just as fast! wpould recommend to anyone.
29/04/13
we are still waiting for this to be picked up!!!!
29/04/13
Our Response: According to the tracking the item in question was delivered on 23rd April 2013 @ 10:58
No comment left by this customer.
29/04/13
No comment left by this customer.
29/04/13
i was very pleased with your service as it was cheap and very quick. i would definatly use you again.
29/04/13
Day later than said, otherwise fine,
29/04/13
Have just started to use parcel monkey. Fantastic service, Would be nice if i could get a text for approx time of pick up.
29/04/13
No comment left by this customer.
29/04/13
No comment left by this customer.
29/04/13
very good service
29/04/13
No comment left by this customer.
29/04/13
No comment left by this customer.
29/04/13
Great price, great service
29/04/13
Jolly good work chaps.
29/04/13
No comment left by this customer.
29/04/13
Confirmation email when the other end has received the item
29/04/13
As always, no problems. Quick easy collections and deliveries.
29/04/13
No comment left by this customer.
29/04/13
No comment left by this customer.
29/04/13
No comment left by this customer.
29/04/13
First class service ....Cheap but most important reliable !!!!
29/04/13
The process was easy enough, thank you
29/04/13
No comment left by this customer.
29/04/13
No comment left by this customer.
29/04/13
A very good service at a good price.good quick response to a question thank you
29/04/13
No comment left by this customer.
29/04/13
I left a note for the driver to collect after 1pm. He arrived to collect at 12 midday. AM for next day and perhaps PM for the day after?
29/04/13
Our Response: The service is booked under an "anytime" collection window.
OK but a day late collecting and I had to chase to ensure collection as the local depot not aware that they had a collection.
29/04/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this as they were made fully aware.
Great service at fantastic prices. I'll never use anybody else, brilliant !!!!!!!!
29/04/13
No comment left by this customer.
29/04/13
I did the quote that was reasonable until I signed up to arrange a courier it ended up being double in price. Overall good courier service
29/04/13
No comment left by this customer.
29/04/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
