We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,906 reviews.
No comment left by this customer.
31/05/13
absolutely superb, i'll be using you again
31/05/13
Once again my parcel was damaged.
31/05/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
Great service as always!
31/05/13
Good service, fast with reasonable price
31/05/13
No comment left by this customer.
31/05/13
The delivery was delayed by 1 day. The City Link driver said no-one was in & that he had left a card. No card was left.
31/05/13
The tracking shows an attempted delivery at 12:32 on 28.05.13 so I am sure if someone was home the driver would have handed it over rather than come back the next day.
No comment left by this customer.
31/05/13
No comment left by this customer.
31/05/13
Efficient booking and good service
31/05/13
No comment left by this customer.
31/05/13
No comment left by this customer.
31/05/13
no comment
31/05/13
After an appalling attempt at using ******, I found Parcel Monkey via Google. Website, Booking & Courier Service ALL 5*.
31/05/13
Thank you for making your first booking with us and please come back soon :-)
The parcel arived on the day you said it would and within the time frame you gave so alls well. I will definitely use you again
31/05/13
Thank you very much.
Good easy fast service
31/05/13
no comment
31/05/13
no comment
31/05/13
no comment
31/05/13
No one collected the item....
31/05/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
al ok
31/05/13
Great service and very quick!!
30/05/13
no comment
30/05/13
Works perfectly
30/05/13
Amazing, super fast, thank you
30/05/13
Excellent Service as always
30/05/13
No comment left by this customer.
30/05/13
This is the first time I sent a parcel through parcelmonkey but I am really impressed with the service
30/05/13
No comment left by this customer.
30/05/13
No comment left by this customer.
30/05/13
My parcel was delivered to the wrong address. It was also left in a shed when I wanted it signing for!!! Will not be using again!
30/05/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Wonderful service and a very good value. Any chance you could expand to the USA? We need you here!
30/05/13
It's an area we have looked at so all I can say is watch this space!!
Very easy transaction! Highly recommend
30/05/13
No comment left by this customer.
30/05/13
Great service, very reliable and fantastic price. Thanks
30/05/13
No comment left by this customer.
30/05/13
No comment left by this customer.
30/05/13
No comment left by this customer.
30/05/13
i gave the address of my halls not post room for boxes to be collected and received no phone call today leading to a 'miscollection'
30/05/13
Excellent
30/05/13
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