We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,905 reviews.
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
Would liked to know am/pm when collection would be.
28/05/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
no problems- delivery prompt
28/05/13
Good service but too pricy.
28/05/13
When compared to who and especially when you consider the size / weight of the items you sent????
prompt and efficent
28/05/13
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
Very pleased with the service
28/05/13
No comment left by this customer.
28/05/13
Very easy to use, fast and streamline system...will definitely use parcel monkey again
28/05/13
Parcel was picked up on the required day and delivered within 24 hours - Fantastic service - Thank you so much
28/05/13
good service, recommended
28/05/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
excellent thankyou, city link was great icould track parcel all the way ,only problem wish i didnt have to print of label as i dont have one
28/05/13
I am delighted with the excellent service I received from Parcel Monkey, many thanks.
28/05/13
No comment left by this customer.
28/05/13
quick , proffessional , I am very pleased
28/05/13
excellent service, price and very fast delivery. 5*
28/05/13
No comment left by this customer.
28/05/13
top service, easy and quick
28/05/13
Very good service, customer was delighted.
28/05/13
THE BOOKING WAS OK , BUT THEY DIDNT PICK UP ON FRIDAY , THEY ONLY PICKED IT UP TODAY , sent you an email friday but no reply ??
28/05/13
Offering a two hour time slot for pick up b useful
28/05/13
No comment left by this customer.
28/05/13
Giving the approximative Time of collection
28/05/13
first of all it was quick and efficent service was provided
28/05/13
Excellent service
28/05/13
Top Class Every Time
28/05/13
No comment left by this customer.
28/05/13
Great service and easy to follow, would gladly use again
28/05/13
Great customer service!
28/05/13
Very pleased with the service provided.
28/05/13
Collected and delivered on time
28/05/13
Excellent service operated like clockwork
28/05/13
Discount my service to 8.87 inc Vat and I will start using you again
28/05/13
Pick up wasn't til just before 5pm - the woman had waited in all day. Is it possible to refine the pick up time?
28/05/13
excellent five star service*****
28/05/13
as always no one rings when asked to on pick up and today 28th/5/13 you have missed the pick up very poor. there is no contact num for you
28/05/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
