We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,905 reviews.
All good thank you
30/05/13
No comment left by this customer.
30/05/13
No comment left by this customer.
30/05/13
Quick delivery and good price . Thank you !!!
30/05/13
The DX service appears to be taking 3 working days not 1-2 as advertised
30/05/13
Sidebar collect on booked day... Told as its a BANK HOLIDAY. Why allow booking then? Sat in the whole day for nothing on a bank holiday!!
30/05/13
No comment left by this customer.
30/05/13
the driver was in a hurry and told me to hurry passing over the parcel. no thank you or anything
30/05/13
Our Response: On behalf of the driver concerned please accept our apologies for this and we will report it to the company they work for.
No comment left by this customer.
30/05/13
No comment left by this customer.
30/05/13
DX Delivered late , said they left the parcel by the door . no parcel ; it seems they still have it , and will deliver tomorow ?
30/05/13
very good service without any catches. simple from process to delivery.
30/05/13
everything ran smoothly
30/05/13
No comment left by this customer.
30/05/13
First Class Service as Always - Many Thanks
30/05/13
No comment left by this customer.
30/05/13
No comment left by this customer.
30/05/13
A more specific pick up time would be a lot better as waiting in all day for courier can be annoying!!!
30/05/13
item damaged in transit
30/05/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
simple booking, great value for money and peace of mind provided. highly reconmended
30/05/13
Very good. Collection happened at 8.30am but would have been annoyed to have to wait all day - long window
30/05/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Very bad service, no refund given after damaging the parcel I send. Never to use them again !!!!
30/05/13
No comment left by this customer.
30/05/13
picked up fine, many thanks hilary
30/05/13
excellent-thx 4 taking hay !
30/05/13
No comment left by this customer.
30/05/13
No comment left by this customer.
30/05/13
No comment left by this customer.
30/05/13
No comment left by this customer.
30/05/13
No problems after numerous deliveries. very happy with service and pricing.
30/05/13
quick response, I can get my label immediately, which is good.
30/05/13
good system works well with city linc satisfied customer
30/05/13
No comment left by this customer.
30/05/13
No comment left by this customer.
30/05/13
Good Service - Thank you
30/05/13
No comment left by this customer.
30/05/13
No comment left by this customer.
30/05/13
You were great! Thanks
30/05/13
Smooth service - many thanks
30/05/13
No comment left by this customer.
30/05/13
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