We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,905 reviews.
Fantastic
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
very easy to use, quick service and thank you
29/05/13
I think I pressed the wrong button - sorry - your service was excellent as usual Many Thanks
29/05/13
You pressed the right button and thanks very much for your review.
Great service no issue
29/05/13
was picked up on time and deliverd on time happy
29/05/13
No problems, very smooth.
29/05/13
Very poor, I had to have somebody wait in until 1 p.m. Improve the service by giving a time slot please.
29/05/13
Our Response: At the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
I ordered, paid, it was picked up and delivered. Well done.
29/05/13
they were fast at collecting and delivering the parcel
29/05/13
No comment left by this customer.
29/05/13
DELIGHTED WITH NOT ONLY THE COST BUT ALSO CORRESPONDANCE
29/05/13
No comment left by this customer.
29/05/13
Best service! Been let down in the past by other companys. But not PARCEL MONKEY, and its so simple. A1.
29/05/13
Fantastic news, Thank you very much.
No comment left by this customer.
29/05/13
I didn't realise I had a slip to put inside the parcel until you sent the label through by which time I'd already wrapped the parcel.
29/05/13
Easy to follow booking, swift delivery with no problems.
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
No Problems.
29/05/13
you still haven't delivered my parcel so I now have a customer unhappy with my brand! log on to my account and see for your self, the parce
29/05/13
Our Response: As the tracking shows the item was delivered and signed for by Verheien at 16:23 local time on 28.05.13 so I am not sure what you think the problem is here?
No comment left by this customer.
29/05/13
All round great service, will use again.
29/05/13
No comment left by this customer.
29/05/13
more info about collection time (was any time on the allocated day but i had to search to find this out). Also say about tracking facility
29/05/13
We do mention both those points within the website / booking process.
No comment left by this customer.
29/05/13
The ordering process was outstandingly easy, website ***** proof. However clearer info on collection/delivery times would be useful.
29/05/13
No comment left by this customer.
29/05/13
very slow service
29/05/13
Unfortunately your web page repeatedly timed-out not allowing me to place my orders - pretty useless
29/05/13
Our Response: I think this is more to do with your internet connection rather than our website.
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
very efficient service
29/05/13
Excellent service again, thank you very much!
29/05/13
Good on price and service.Would use again.
29/05/13
All as promised.
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
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