We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,905 reviews.
Excellent service UK to Singapore in lightening time, cheers
28/05/13
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
I like your same day delivery.
28/05/13
Thank you very much :-)
WHAT A POOR SERVICE!! DRIVER NEVER COLLECTED ITEM DUE FOR DELIVERY & HAD NO REASON BEHIND IT!! COMPANY OFFERS NO HELP AT ALL. RUBBISHHHHHHHH
28/05/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
28/05/13
good service will use again
28/05/13
well organised delivered and collected on time excellent service
28/05/13
Fantastic service - thank you. Collected when you said you would and delivered the goods next day with no hiccups on the way.
28/05/13
UK TO USA WITH NO PROBS AND CHEAP AS CHIPS A+++++++++++++++++++++++
28/05/13
No comment left by this customer.
28/05/13
I was very impressed with your service and would use it again ,thanks
28/05/13
No comment left by this customer.
28/05/13
VERY GOOD
28/05/13
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
Web-site was fine- I took parcel to depot so can't comment on collection- arrived safely other end, thanks.
28/05/13
Generally efficient and good value. Smaller window re. collection times would be a great help - had to be in all day.
28/05/13
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
No issues, no comment. Thank you.
28/05/13
Collected on 21st still not delivered on 28th
28/05/13
it wasnt completely clear whether or not i had to label the package or not, one part of the process said i did and another part didnt.....
28/05/13
great service, helpful driver.
28/05/13
collected and delivered as promised at a good price!
28/05/13
Great service - good communication
28/05/13
great service, thank you
28/05/13
No comment left by this customer.
28/05/13
Excelent, London to Athens Greece.
28/05/13
your service did what it said on the tin, very good
28/05/13
Poor servce for delivery collected from me and took 3 days to arrive at destination customer waited n for delivery on wed and the parcel
28/05/13
effortless booking
28/05/13
No comment left by this customer.
28/05/13
Great as always
28/05/13
First Citilink said they were unable to deliver and left a card, now they claim the address is wrong - have check & is correct!
28/05/13
Excellent communication.Service only let down by later than expected collection
28/05/13
No comment left by this customer.
28/05/13
Excellent, no problems at all
28/05/13
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