We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,908 reviews.
collection time scale would higher my opinion.otherwise very good
13/06/13
Best price for collecting and delivering parcels, although courier didn't collect on day they were supposed to and had to phone to rearrange
13/06/13
fast service thank you
13/06/13
very efficient, collected the parcel and delivered it on time, can't ask for more!
13/06/13
No comment left by this customer.
13/06/13
Simple quote system, collection and delivery on time , that will do fine !!
13/06/13
No comment left by this customer.
13/06/13
Collected next day, arrived on time and intact. Customer service was very efficient in providing help with tracking the parcel. Excellent!
13/06/13
No comment left by this customer.
13/06/13
picked up next day - early, and also picked up another parcel from me which was arranged by another source for collection
13/06/13
Pleasant driver - obviously good at his job - motivated to do a good job - your formula obviously works. Thanks, hope to see you soon.
13/06/13
VERY PLEASANT VERY QUICK REASONABLY PRICED
13/06/13
You did great ... Thanks.
13/06/13
No comment left by this customer.
13/06/13
I was pleased by your service
13/06/13
simple no fuss website, and delivered on time, can't really ask for more
13/06/13
No comment left by this customer.
13/06/13
A1+
13/06/13
No comment left by this customer.
13/06/13
100% Happy
13/06/13
Guy was miserable and unhelpful about it. The parcel was small but the many labels did not really fit on plus the customs document
13/06/13
On time picking up, and delivering. Looked after my product too. In comparison a good price, but wish it could be cheaper :-)
13/06/13
does what it says on the tin!!!.....very reliable
13/06/13
collection and tracking delivery excellant
13/06/13
It was delivered to 40 rather than 140, and caused me a lot of stress and trouble
13/06/13
Not much to say. You picked it up, you delivered it without breaking it. Job well done!
13/06/13
This was an efficient service from ordering to delivery thank you
13/06/13
No comment left by this customer.
13/06/13
No comment left by this customer.
13/06/13
I could not follow the link to the lower cost service you offered. This was frustrating and made you quite expensive
13/06/13
Brilliant as always!
13/06/13
The consignment was split up and I received the second part a day late
13/06/13
No comment left by this customer.
13/06/13
Not collected when agreed. Received email saying it would be collected the following day & attempted out of ours. Now used another courier
13/06/13
No comment left by this customer.
13/06/13
Excellent service model. Reasonable price and good corporate-standard service for the personal customer!
13/06/13
very good!
13/06/13
Great Service Great price , might be using you instead of royal mail from now on with those bargain prices :) Comms PMR
13/06/13
No comment left by this customer.
13/06/13
Pacel sent (07/06/13) to Germany 2 day priority service. STILL NOR DELIVERED! very poor!
13/06/13
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