We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,057 reviews.
Quick delivery an well priced. Thank you my presents arrived in time for Xmas 😃
24/12/13
collected on time, and delivered the next day, and WAY less expensive than taking to the Post Office
24/12/13
An excellent service - it all went like clockwork from delivery to collection
24/12/13
a email to say aprox time/day of delivery regards andy
24/12/13
reliable service , could be improved by texting/emailing collection window of two hours .
24/12/13
excellent fast service for a very reasonable price
24/12/13
No comment left by this customer.
24/12/13
good servive
24/12/13
Quicker response, actually collecting parcels!!!
24/12/13
No comment left by this customer.
24/12/13
As usual collected promptly and delivered on time!
24/12/13
Good collection and delivery.Keep it up
24/12/13
You were fantastc!..I only wished I'd used you for the much smaller parcel I took to the Royal Mail....it cost me twice as much !
24/12/13
Would have been nice to know I had to count and wrap everything individually before the very end of the booking process.
24/12/13
Courier came on wrong day. Booked a day - confirmed same day - receipt after paying said expect them day after?!?
24/12/13
The courier hasnt marked the package as delivered, had to ask recipient myself. Otherwise great service.
24/12/13
OK
24/12/13
Parcel was collected after 3 days from date of collection. Delivered way after estimated date. Not happy
24/12/13
Brilliant service, the best courier service I have every used! Would be good to get an email to tell you which day delivery would be!
24/12/13
Nearly 40 transactions now with no issues. Excellent. Will continue to use happily........
24/12/13
Brilliant you saved my Xmas!!!!!!!!!!!!
24/12/13
no comment
24/12/13
It was supposed to be 24 hr which it wasn't .
24/12/13
second time using parcel monkey the best courier ever use no hassle like parceltogo I will recommend parcel monkey to everyone many thanks
24/12/13
no comment
23/12/13
no comment
23/12/13
no comment
23/12/13
1st class service at a busy time of the year as always, thank you!
23/12/13
The parcel took a few days longer than initially quoted but happy with service none the less!
23/12/13
We are very satisfied: in time collection, in time delivery. ++++
23/12/13
You bent the heater and paint was trashed and the delivery driver told the customer that's what it was like when collected from me not happ
23/12/13
Good service, thank you.
23/12/13
very good service and quick.
23/12/13
brill service
23/12/13
no comment
23/12/13
no comment
23/12/13
What can I say but, with Parcel Monkey you get what it says on the box, which is good service alround - Thank you
23/12/13
Fist
23/12/13
no comment
23/12/13
I don't think you can improve your service it is perfect in my experience. I have never experienced that in any other service. Well done
23/12/13
