We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,796 reviews.
The Collection details didn't reach Parcel Force until 1 day after the collection date that I was originally told causing a delay
23/12/13
very good service . reasonable as well. I will recommend to everyone
23/12/13
no comment
23/12/13
I was waiting for collection caple of days. No one collect. I dod payd to parcel force again!!!!
23/12/13
If possible give a smaller collection window e.g. Morning or afternoon.
23/12/13
no comment
23/12/13
PM2397226 IS MISSING. TRACKJED AND PARCELFORCE last saw parcel ref CK122352545GB on 19th Dec RETURNING PARCEL TO ME. Please call 07860430904
23/12/13
Will use again. Easy, Reliable
23/12/13
Considering we sent the parcels from S Wales to Aberdeen and they got there within 24 hrs impressive will be using you guys again thank you
23/12/13
no comment
23/12/13
Please read the special instructions as these were not followed
23/12/13
Excellent service to Somerset & France.
23/12/13
No problems either end,,,,,,,will use you again. Cheers
23/12/13
Waited in all day and dx freight didn't turn up!
23/12/13
Still has not been collected!!!!!
23/12/13
Delivered in time and much cheeper than the other deelivery services.
23/12/13
excellent service
23/12/13
All recent shipments have been fine and arrived intact .
23/12/13
delivered 2 days late
23/12/13
no comment
23/12/13
no comment
23/12/13
wondeful service!
23/12/13
no comment
23/12/13
no comment
23/12/13
no comment
22/12/13
Very disappointed with your service. Friends have even indicated that they feel this is a scam as never had this happen to them.
22/12/13
pick up was made as scheduled and delivered next day. Was delighted with cost of service too!
22/12/13
no comment
22/12/13
No improvements needed
22/12/13
parcel delivered in time, fantastic booking system including tracking. Excellent!
22/12/13
Cannot fault the service one bit. Very happy with 100% success rate with my first 6 parcels
22/12/13
permanent informatiuon, good service until now!
22/12/13
Really good value and efficient shipment of Christmas presents to France... took three days and couldn't be improved
22/12/13
no comment
22/12/13
no comment
22/12/13
no comment
22/12/13
Great Service
22/12/13
The driver turned up very punctual and friendly. Your service is excellent. No improvements needed yet.
22/12/13
friendly service super fast delivery
22/12/13
Contacted P.M to rearrange a pick up for the next day and ended up with one two days later. I could have done myself, customer support poor.
22/12/13
