We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,952 reviews.
Parcel arrived next day from Sussex down to Devon very pleased with service
21/12/13
tracking numbers that can be passed on to buyers
21/12/13
Was supposed to be collecting on a Monday courier arrived Tuesday however the receiptient did get it next day
21/12/13
No real feedback, everything was as it should be.
21/12/13
no-one came to collect. This happens too often and is very unprofessional. Being disabled I rely on such services. I await a full refund at
21/12/13
no probs - all good
21/12/13
Will be more than satisfied when it arrives!
21/12/13
no comment
21/12/13
Pick up&delivery worked well,but payment process took me as a foreigner with a foreign credit card 30min ( I had to use VPN to make it work)
20/12/13
no comment
20/12/13
no comment
20/12/13
could have given details of what local depot to drop parcel off with shipping details.
20/12/13
no comment
20/12/13
The service is very good better than most just which I could have some time slots to make it even better.
20/12/13
what can i say ones moar 100%
20/12/13
no comment
20/12/13
no comment
20/12/13
None, your service is excellent.
20/12/13
You were late collecting it by 24hrs
20/12/13
no comment
20/12/13
no comment
20/12/13
Easy to use website, good prices, good service
20/12/13
Very efficent and good service
20/12/13
Used to send a parcel to family for Christmas. Much cheaper than Royal Mail and faster.
20/12/13
no comment
20/12/13
no comment
20/12/13
No comment left by this customer.
20/12/13
fantastic service
20/12/13
cheap and punctual
20/12/13
Great service as always.
20/12/13
Website could be easier to find input options for international parcels & identifying address of drop off point after purchasing postage
20/12/13
No comment left by this customer.
20/12/13
No comment left by this customer.
20/12/13
All good my end 1st time I used you and will use you again thanks for good service and price .
20/12/13
I am delighted in your service you provided for me.My parcel took only 48hrs to go from Uk to USA. I will use your service again thanks you
20/12/13
Brilliant service, speedy, great delivery man, very helpful.
20/12/13
Excellent service would deffo use again AAA
20/12/13
Provide tracking number from the depot to the final destination.
20/12/13
Next day delivery promised but parcel took 2 days. Would have been nice if a time slot for pick up could be given, say over a 2 Hour period.
20/12/13
Still waiting for parcel to be delivered. Would have been quicker by hand! Courier are the worst courier company and will not be using aga
20/12/13
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