We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,647 reviews.
Order was placed with Courier to collect on Thursday, didn't collect Thursday or Friday but following Monday. Def not next day service???
27/12/13
Simply amazing
27/12/13
no comment
27/12/13
no comment
27/12/13
no comment
27/12/13
Very good service and easy to use 😀
27/12/13
Fair price, user-friendly website and quick delivery.
27/12/13
Can't track on line
27/12/13
Parcel NEVER arrived
27/12/13
no comment
27/12/13
Parcel wasn't collected. Asked for refund but have been reschdeuled although I posted the parcel with Royal Mail. Appalling service.
27/12/13
Great price, great service
27/12/13
no comment
27/12/13
No comment left by this customer.
27/12/13
very happy thanx
27/12/13
Pathetic service from DX. Supposed to collect 20th dec for delivery next day. Still waiting. Will never use them again
27/12/13
Great company to deal with.No problems at all.Will be using again in the future :)
27/12/13
You didn't collect Parcel on day specified, I had to search out my nearest Courier depot and deal with it myself. Incorrect ref no given me
27/12/13
dx......still not delivered
27/12/13
I would like my money back, the parcel was picked up 3 days after arranged time
27/12/13
no comment
27/12/13
It would be GREAT to have an idea of the time of day that pickup and/or delivery will take place
27/12/13
no comment
26/12/13
A better idea of time of delivery would be helpful...everything else,very good
26/12/13
You delivered on a weekend!! Amazing. Thank you
26/12/13
I was very pleased with the way my parcel was picked up and delivered the next day even though it was the busiest time of the year .
26/12/13
Parcel collected and delivered as promised Thanks
26/12/13
no comment
26/12/13
no comment
26/12/13
speedy collection as promised and delivered on time
26/12/13
no comment
26/12/13
no comment
26/12/13
Options for Timed Collections/deliveries would be great.
26/12/13
You need better integration with Courier. Courier does not take any responsibility when calling them
26/12/13
no comment
26/12/13
Perfect
26/12/13
Hassle free and very efficient. Brilliant service. Thanks.
26/12/13
Excellent service. Had query which was answered and helped. Thank you Kevin
26/12/13
no comment
26/12/13
no comment
26/12/13
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