We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,950 reviews.
parcel undelivered, lack of contact or explanation. will not be using again or recommending to friends.
22/12/13
I am very disappoint with the service i have payed for euro priority in 3 working days but them delivery after 5 working days
22/12/13
no comment
22/12/13
Was using MyHermes for a while and had a few nightmares. You were absolutely brilliant! Next day delivery and totally intact! Flawless!!
22/12/13
no comment
22/12/13
Maybe some texts to show tracking when the parcel has been collected and delivery slots.
22/12/13
I haven't received my parcel!
21/12/13
no comment
21/12/13
no comment
21/12/13
great service , will use again.
21/12/13
Excellent! Could not be any easier. Intuitive website and flawless process. Thank you.
21/12/13
the parcel was very dented!!!
21/12/13
You picked up two parcels from me on the 6th Dec. and they have just arrived with New Zealand Customs 20th you quote 5days to N.Z.
21/12/13
excellent when other carriers were too expensive and difficult to use. Can't fault! thanks :)
21/12/13
very good service
21/12/13
PayPal as a payment option
21/12/13
Collection booked in advance, Parcel picked up 2 days later as arranged. Parcel damaged during transit! Not recommended! will NOT use again!
21/12/13
Collection on time, delivered quickly.
21/12/13
The van driver kept turning up at my neighbours house,I took it to Courier in peterboro myself after 3 days waste of time
21/12/13
excellent service and great price, thanks
21/12/13
waited in from 9 am for collection of parcel but not picked up until 5.35 pm disgraceful service all day wasted and lost 3 hours from work
21/12/13
I paid for NEXT DAY delivery the courier failed to collect when arranged nor did they contact me to say they were not collecting that day.
21/12/13
no comment
21/12/13
no comment
21/12/13
NO way to sign/track returned package
21/12/13
no comment
21/12/13
I paid for the delivery on Friday 13th for the parcel to be picked up on Monday 16th, it wasn't picked up until Tuesday 17th.
21/12/13
fast delivery, very good shipping
21/12/13
Absolutely rubbish! No number to contact, ridiculous
21/12/13
I have used Parcel Monkey Twice now for parcels to USA. Delivered in 3 days. Fantastic Service. FIVE STAR HANDLING. Extremely Reliable.
21/12/13
no comment
21/12/13
superb . parcel collected at 1.30 pm then arrived at destination at 7.55am the next day .... amazing .!!!!!!! 260 miles away.
21/12/13
no comment
21/12/13
Superb Service, I Dropped the parcel off and it was delivered next day as arranged.
21/12/13
Arrived on time and at a good price, thank you
21/12/13
eXCELLENT DID WHAT WAS STATED
21/12/13
No comment left by this customer.
21/12/13
No comment left by this customer.
21/12/13
1st CLASS AS ALWAYS WELL DONE
21/12/13
Easier to use than some other websites.
21/12/13
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