We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
no comment
03/02/14
Very good as normal
03/02/14
No comment left by this customer.
03/02/14
Very good. I did not to receive confirmation if the driver was coming after 6pm as requested. An email acknowledgement would have been nice
03/02/14
Very easy to use and great prices.
03/02/14
Service was excellent and parcel delivered in the quoted time. Many thanks.
03/02/14
Delivery delivered 2 days late, very very disappointed and couriers have left us dissapointed with collecting late a number of times
03/02/14
No comment left by this customer.
03/02/14
Great service
03/02/14
No comment left by this customer.
03/02/14
Turned up when they said to pick up and delivered on time, great service.
03/02/14
Great service. Did what it said on the tin. Only criticism is that I wasn't given a pick up time.
03/02/14
Found service quick & as described would use again.
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
Great price & did what it said on the tin!, & that's all us customers ask for!.
03/02/14
good but price could have been better
03/02/14
Yet again excellent service!
03/02/14
Your service would be much better if I could get a call before collection.
03/02/14
A telephone number on your web page would be good. I spent a long time on the computer when one call to you would have done.
03/02/14
Parcel was damaged while in transit so the customer was not pleased at all and also it reflected badly on our business.
03/02/14
very satisfied with cost and unbelieveable quick delivery, less than 24hrs from cornwall to Stranraer!
03/02/14
it would be nice to get proof of sending at actual pick up.
03/02/14
Excellent service as usual!
03/02/14
No phone number and no live chat, if things go wrong - no two way communication possible. Its as if it run by Monkeys!!
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
Very good thankyou
03/02/14
No comment left by this customer.
03/02/14
The 'phone call to reassure me that you were on your way was invaluable - the timing was very good Thank you
03/02/14
Pick up as requested and delivered next day excellent service
03/02/14
courier failed to arrive on time and so delivered late, yet ignored request for refund of charges which i have had to pay to end customer
03/02/14
Prompt delivery is appreciated. However customer service in cases of missing items is very poor.
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
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