We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,908 reviews.
collect when you say you're going to!
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
Arrived and tracked, all good
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
Efficient, timely collection - rapidly expedited to the international destination - delivered safely & securely to recipient - superb !!
27/01/14
Very polite driver, delivered on day estimated, 5* service
27/01/14
parcel arrived safely and on time. Thanks. .
27/01/14
No comment left by this customer.
27/01/14
Collection and delivery on time and fast.
27/01/14
No comment left by this customer.
27/01/14
Parcel Monkey were great!!! Unfortunately, City Link were not so good and delivered a day late!!! I would use your web-site again.
27/01/14
No comment left by this customer.
27/01/14
Good service, but an estimate of a 2 hour-slot for collection would be helpful
27/01/14
simple and right on time
27/01/14
good service
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
Parcel delivered safely, in the advertised time and at a competitive price - Excellent service.
27/01/14
very good, could be clearer that the parcel pick up time was at any time of day. It wasn't a problem but it may be for others.
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
Fantastic service great value
27/01/14
Use more reliable carriers, dx never turned up. I had to call them next day to organise another collection
27/01/14
Simple to use, prompt collection, decent price; but delivered on second day after collection, not next day
27/01/14
No comment left by this customer.
27/01/14
Excellent service can't fault.
27/01/14
Quick pick up! Items sent in 2days as stated
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
Fabulous as always many thanks would recommend to others
27/01/14
First Class Service Thankyou
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
This time your driver turned up on time on the day he was suppossed to!!!
27/01/14
pick up was a day late - not good enough
27/01/14
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
I found the best price online for my parcel to Norway - Thank you
27/01/14
Brilliant news and thank you very much :-)
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