We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
My package was to be shipped to a depot in England prior to its final and then on to Australia. The collector was not aware of this.
04/02/14
it is not only very good its brilliant service much better than other pages,always items arrived safety and fast
04/02/14
No comment left by this customer.
04/02/14
Parcel uplifted timeously and delivered by 9.30am the following day. Cost also very good.
04/02/14
more companies who bring their own labels as some people don't have a printer
04/02/14
Great, prompt, efficient service. Great value for money. Can't fault it at all. Would definitely use again.
04/02/14
Very simple transaction. Picked up & delivered when they said and item was undamaged. Can't fault them & will use again.
04/02/14
No comment left by this customer.
04/02/14
good service at a very competitive price
04/02/14
Great value and easy to use.
04/02/14
good, good communication a reliable pick up and on time delivery. thank you
04/02/14
it was later than 4 days when it arrived
04/02/14
Good Service As Usual
04/02/14
your service is good i think, the parcel was received the other end undamaged and in great condition, thank you!! :)
04/02/14
Excellent service, arrived Jersey the next day. Best price too.
04/02/14
Excellent. Thanks
04/02/14
No comment left by this customer.
04/02/14
The parcel has not yet been received
04/02/14
Three dates & let downs before the the parcel was picked up,how do you think you done ?
04/02/14
Very good delivery time but had to print the labels and somebody was looking inside parcels as there was a hand size hole in every package.
04/02/14
No comment left by this customer.
04/02/14
Really helpful, great price, much appreciated!
04/02/14
Very good, on time + or - a bit, asked for Collection Receipt all within 3 mins. will use again.
04/02/14
You should have a contact number available, or use a tracking number valid on the couriers website so up to date information is available
04/02/14
Can't be improved :)
04/02/14
No comment left by this customer.
04/02/14
good
04/02/14
very bad for tracking, maybe Courier are 2 blame
04/02/14
Great guy that collects and delivery always on time
04/02/14
Sorry I can't really fault you in any way. OK perhaps Parcel Genius would be a better name.
04/02/14
The service was good with the collection of the parcel and the tracking but it would be good if you could give a time frame for collection.
04/02/14
This was my first time using you, was very impressed especially with the email support that I received due to Online tool not working.
04/02/14
Late pick up but exception delivery. I'm happy now, thank you
04/02/14
Does what it says on the tim. Will always use now.
04/02/14
courier collected wrong package. order placed for 22kg item, courier picked envelope??? do they check consigment!!!! obviously not!!!
04/02/14
Great! Easy to use!
04/02/14
Easy booking system, prompt collection & delivery. Excellent price... Can't suggest any more!
04/02/14
No comment left by this customer.
04/02/14
Collected on time. Good service providing label and good price.
04/02/14
No comment left by this customer.
04/02/14
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