We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,019 reviews.
No comment left by this customer.
30/07/14
no comment
30/07/14
I could not get the pod to display on my computer, but your staff kindly sent me a screen shot
30/07/14
arrangements were smooth, Citylink delivered one day late but not your fault, just hope the goods are not broken
30/07/14
I have only used PM a coupel of times but found their service very good, easy to tyrack your package as well no need to type in the number
30/07/14
The website was tricky to use. Had a few goes at doing the order
30/07/14
no comment
30/07/14
all items inside(ceramic tiles) smashed to pieces despite being wrapped and packaged well. Courier must have thrown the box around!
30/07/14
Collected on the day and delivered next day as promised, excellent 100%. Tracking difficult to use and I could find no info until delivered.
30/07/14
It would help us a lot if you could give us the collection time, even just AM or PM would be great as whole day waiting is a bit too long…
30/07/14
VG
30/07/14
no comment
30/07/14
no comment
30/07/14
no comment
30/07/14
no comment
30/07/14
A day late collecting parcel but after speaking to adviser it all got settled. thank u . would use again
30/07/14
no comment
30/07/14
Excellent value for money. Friendly and helpful delivery man. Definitely would choose again
30/07/14
The delivery of our package was very late
30/07/14
delivered exactly when it was meant to be quick and easy to arrange
30/07/14
very very good
30/07/14
no comment
30/07/14
GOOD SERVICE, ITEM COLLECTED A DAY LATE BUT DELIVERED WHEN REQUIRED
30/07/14
fast reliable service, thanks very much will defo use you again
30/07/14
booking was very easy and swift, details given and easy to track on line, collection within 24hrs,delivered the next day by reliable courier
30/07/14
I have used this service twice now and apart from great value for money the customer service is excellent.
30/07/14
no comment
30/07/14
no comment
30/07/14
AM or PM pick up options please
30/07/14
Excellent service and so much cheaper than anywhere else thank you
30/07/14
No comment left by this customer.
30/07/14
hassle free service as usual, many thanks and will continue to use
30/07/14
No comment left by this customer.
30/07/14
No comment left by this customer.
30/07/14
Great service, delivery when expected. My customer was very pleased
30/07/14
you always deliver, tried and tested well done !!!!!!!!!!!!!
30/07/14
your service is very poor, parcel was not collected and I had to chase up parcelforce to collect. VERY POOR SERVICE AGAIN
30/07/14
On your web site I selected the multple boxes option and when I payed I thought the price was for two boxes. This was not the case. only 1
30/07/14
Your insurance price was far better than the other company and your service was brilliant!
30/07/14
Was collected 4 days late and then it was lost in transit very unhappy warning others to stay clear
30/07/14
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