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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
no comment
17/07/14
no comment
17/07/14
The parcel was not collected on the specified day,so I waited in all day for nothing ,which was annoying ,Feel compensation should be offere
17/07/14
You damaged my item and refused to pay compensation. I now have to go to small claims court.
17/07/14
Great service providing the postage labels. 7am was a bit early for collection :-)
17/07/14
Very happy, 3rd time I have used parcel monkey and always gone very smoothly :) no improvements needed! Thankyou.
17/07/14
no comment
17/07/14
no comment
17/07/14
parcel never collected. had to ring couriers local office myself wasting over an hour on the phone. collected 2 days later. tracking didn't
17/07/14
twice the item was arranged for uplift. NEITHER time was it uplifted!!!!!!!!!!!
17/07/14
Could advise more precise collection times ie ... Am /pm
17/07/14
Excellent Service As Always
17/07/14
No comment left by this customer.
17/07/14
the pricing are the best
17/07/14
The parcel was collected and delivered as agreed and the POD available to satisfy the recipient and conclude the transaction.
17/07/14
Late pick up, leading to a monday delivery and finally delivered on tuesday 4 days late. Complaint headed your way
17/07/14
I missed the first collection but was given no warning they would try to collect again. I booked another collection so waste of money.
17/07/14
Would have appreciated a"time of collection" but superb service, thank you.
17/07/14
Great service when using city link no complaints thus far thank you
17/07/14
I have been asked for feed back but im still awaiting my delivery. Phone service and coms could improve as always on hold. Nice staff :-)
17/07/14
nothing to add, very happy with service.
17/07/14
much cheaper than parcel2go. delivered by city link on saturday!
17/07/14
very fast
17/07/14
Courteous service by local man within expected timescale. V pleased with price. Def use again.
17/07/14
No comment left by this customer.
17/07/14
no comment
17/07/14
no comment
17/07/14
Easy to book, very price competitive and got my parcel there on time! Overall a very good service.
17/07/14
cheap, quick and reliable :)
17/07/14
All done , perfect
17/07/14
Perfect service everything went well
17/07/14
no comment
17/07/14
delivered what you said - job done. use you again? yes, next week.
17/07/14
Great job, thanks
17/07/14
no comment
17/07/14
no comment
17/07/14
Still don't have my parcel - can't get in touch with Courier :-((
17/07/14
Thank you so much for your fantastic service, I couldn't get over how cheap the service cost and how quickly the goods arrived. Fantastic!
17/07/14
The parcel was not picked up on the day it was booked for, which then led to a lot of frantci phonecalls, being kept on hold etc
17/07/14
no comment
17/07/14
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