We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
No comment left by this customer.
24/10/14
This is now the fifth day that my parcel hasn't been collected. They tried on the third day but didn't have enough space! Do not use them!!!
24/10/14
Hi ,, No one came to collect the shipment even though I have rescheduled the collection. I want a full refund please.
24/10/14
excellant service, very pleased, Parcel arrived in one peice and no damage. Thank you
24/10/14
The service is great and amazing price but it would help if they could help with third party tracking instead of there online tracking.
24/10/14
excellent service. would recommend to all
24/10/14
It was picked up a day late and no tracking was available. My customer was not happy as a result
24/10/14
It was a great service, very happy with the way my first order went.
24/10/14
I found your website very detailed and the most user friendly thank you.
24/10/14
No comment left by this customer.
24/10/14
fast and effective thank you
24/10/14
Thought the service was excellent, fast and very reasonable
24/10/14
First collection went well. however the second collection booked failed to be picked up, so rescheduled the pick up for following day
24/10/14
No comment left by this customer.
24/10/14
Excellent price and service.
24/10/14
No comment left by this customer.
24/10/14
No comment left by this customer.
24/10/14
No comment left by this customer.
24/10/14
Very good thank you.
24/10/14
Package marked as delivered when it still has not been, still haven't heard a reply from the support centre
24/10/14
Great service as always
24/10/14
Excellent service and a good price, easy to use the site - no problems at all.
24/10/14
No comment left by this customer.
24/10/14
No comment left by this customer.
24/10/14
No comment left by this customer.
24/10/14
No comment left by this customer.
24/10/14
No comment left by this customer.
24/10/14
parcel was returned to sender (me) very frustrating!!!
24/10/14
I have a complaint that you still haven't responded too
24/10/14
No comment left by this customer.
24/10/14
website navigation a bit fiddly but service good overall
24/10/14
the parcel was due to be collectod last friday but didnt get collected till this tuesday not very good,, i think a good will refund
24/10/14
No comment left by this customer.
24/10/14
Great alway easy!
24/10/14
Unable to track which was important to me and had to phone City Link to find our if/when delivered.
24/10/14
No comment left by this customer.
24/10/14
No comment left by this customer.
24/10/14
quick easy to use servive thank you
24/10/14
No comment left by this customer.
24/10/14
No comment left by this customer.
24/10/14
