We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,780 reviews.
Post office quoted £60 to send a parcel to France. The identical service via Parcel Monkey cost £30. Perfect!
30/09/14
no comment
30/09/14
Pleased with collection, nice man, pleased with delivery to my son, but tracking the shipment was a difficult to understand.
30/09/14
Pick up on time delivered on time, job done
30/09/14
Excellent service and price, will use you again, thank you.
30/09/14
Our collection driver is Brilliant
30/09/14
Refund money to innocent customers when parcels dont get delivered in time as PROMISED by your firm
30/09/14
very good reliable service
30/09/14
estimated time for collection. was unsure of collection time
30/09/14
Excellent service and value for money.
30/09/14
No comment left by this customer.
30/09/14
Would be good to know you have to put items in a box when looking at a quote rather than after you have purchased.
30/09/14
Quick.. smooth.. gr8
30/09/14
Good all round service - pick up on time - delivery on time - documentation good
30/09/14
No comment left by this customer.
30/09/14
No comment left by this customer.
30/09/14
No comment left by this customer.
30/09/14
ETA on collection would be nice :)
30/09/14
Simple to book, convenient, well notified, reliable.
30/09/14
No comment left by this customer.
30/09/14
Great service, Collected as arranged, All good, Will use again, Thanks A*****
30/09/14
couldn't be better!!!!!!!!!!!!!
30/09/14
No comment left by this customer.
30/09/14
Excellent service as usual
30/09/14
superb service
30/09/14
All went very smoothly with no problems. Would use again without a problem
30/09/14
courier turned up to collect pallet but had no tail lift or pallet truck, this should have been made clear prior to booking.
30/09/14
No comment left by this customer.
30/09/14
very good value service, thanks
30/09/14
Cheapest price by at least 40%.... Delivered to UAE within 3 days as stated.... Outstanding service and price.... Will use again... Thanks
30/09/14
Always use parcel monkey fast and easy to use brill
30/09/14
Would have liked a receipt of some sort from the collection person
30/09/14
It was a great service can't think of anything else to add
30/09/14
Normally DX freight are a day late in collecting. Today they were on time.
30/09/14
No comment left by this customer.
30/09/14
No comment left by this customer.
30/09/14
No sign of my parcel. Not even a note to tell me the external tracking number. Customer Care = 0 out of 10.
30/09/14
Quick and easy to arrange collection and prompt delivery
30/09/14
Collected on time delivered on time.
30/09/14
No comment left by this customer.
30/09/14
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