We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,477 reviews.
No comment left by this customer.
23/10/14
No comment left by this customer.
23/10/14
perfect service
23/10/14
good service, keep the good work up
23/10/14
as always first class
23/10/14
great service
23/10/14
A1 SERVICE
23/10/14
You said it would be collected Thursday. You emailed me Thursday to say it was being collected "today".
23/10/14
no comment
22/10/14
Excellent website still, and good options now for drop-off parcels
22/10/14
The only thing to improve would be having shorter time slots for pick up. 9-6 ia all day, maybe make it clear in advance..
22/10/14
It's a hassle having to collect the courier details. Rushing Yodel courier handed me a pre-printed 'receipt' - why can't this suffice?
22/10/14
Thanks for this awesome business experience!
22/10/14
Fantastic! Easy to book online. Delivered on time.
22/10/14
No problems - picked up on time and delivered promptly
22/10/14
goog reliable service
22/10/14
The collection crew did not realize the weight of the parcel and had to return for a second time with appropriate lifting equipment.
22/10/14
booked 24 express but collected on 16th delivered on 18th so not 24 express
22/10/14
Excellent Service As Always
22/10/14
no comment
22/10/14
Good prices for reliable services
22/10/14
would be nice to have a text notification to say when the driver will be arriving, but overall very quick and fast service.
22/10/14
great service
22/10/14
some problems printing the label
22/10/14
excellent service. will use again without hesitation.
22/10/14
It would help if we could have a better indication of collection times from courriers and prices stated to be inclusive of VAT
22/10/14
no comment
22/10/14
No problem!
22/10/14
Collection day wasn't respected, delivery date neither
22/10/14
5 star
22/10/14
This has been an anxious time, wondering whether the parcel is on its way as no tracking was possible
22/10/14
no comment
22/10/14
great
22/10/14
no comment
22/10/14
22/10/14
no comment
22/10/14
no comment
22/10/14
Your service was "absolute-magic" from start to finish, what a lesson, for many others! Thank-you Andy.
22/10/14
the courier never collected the parcel on the 20th rebooked for 22nd guess what never turned up well done yodel garbage
22/10/14
Never collected, although rearranged still no collection. As such given up and attempting to get my money back
22/10/14
