We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
no comment
21/10/14
My ebay buyer was very satisfied with delivery, and I was pleased it was picked up on time, thanks
21/10/14
no comment
21/10/14
no postage label to print
21/10/14
Easy to book online. Item was delivered on time. Thank you
21/10/14
you should give the customer's phone number to your drivers
21/10/14
Really easy to use the website, the labelling facility is great, the response times were good and the courier company turned up as expected,
21/10/14
have used twice recently and i cant fault parcelmonkey at all! very competitive price and very easy.
21/10/14
no comment
21/10/14
no comment
21/10/14
good tracking system
21/10/14
No comment left by this customer.
21/10/14
Everything was fine except collection,that did not come on time.
21/10/14
Good communication and picked up and delivered when stated.
21/10/14
no comment
21/10/14
No comment left by this customer.
21/10/14
No comment left by this customer.
21/10/14
Collection was not between the agreed hours and I had to chase. Delayed delivery may result in penalty charges to us - not happy!
21/10/14
Was unable to track parcel and did not have couriers direct tracking number. Also cannot contact parcel monkey by phone
21/10/14
I found the website clear and simple and the prices were excellent. Very happy.
21/10/14
No comment left by this customer.
21/10/14
No comment left by this customer.
21/10/14
excellent service as always. thank you
21/10/14
Parcel not delivered, no response to query from parcel monkey or Courier
21/10/14
No comment left by this customer.
21/10/14
No comment left by this customer.
21/10/14
I paid for guarenteed next day delivery, it arrived 5 days later. The item was also damaged. My client has been let down by this service.
21/10/14
No negatives, good service, thank you
21/10/14
Great reliable Service
21/10/14
you did not do my delivery you did not collect i cancelled it.
21/10/14
No comment left by this customer.
21/10/14
Great service at a reasonable price.
21/10/14
i am very pleased with the service, my parcels were collected and delivered on time with no damage.
21/10/14
Efficient pick up service and delivered on time
21/10/14
No comment left by this customer.
21/10/14
No comment left by this customer.
21/10/14
No comment left by this customer.
21/10/14
Very good service
21/10/14
brilliant service as usual
21/10/14
No comment left by this customer.
21/10/14
