We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,248 reviews.
no comment
03/10/14
No comment left by this customer.
03/10/14
Very good - collected at the time arranged. Good communications.
03/10/14
No comment left by this customer.
03/10/14
Website easy to follow, booking and collection of parcel easy and hassle free
03/10/14
No problems, great service. No complaints. Thank you.
03/10/14
Excellent service. Will use again
03/10/14
Just heard back from the recipient. The glass of the photo frame was broken, making it unusable for hanging in the exhibition. What is the '
03/10/14
i FEEL YOUR SITE HAS BEENSCAMMED AS i ECEIVED A PHONE CALL FROM CHICAGO ASKING ME FOR 200DOLLARS TO DELIVER MY PARCELL!!!
03/10/14
5*
03/10/14
My parcel was not picked up & had to be re-booked consequently late arriving at destination
03/10/14
Only problem I had was I had to place the order on a lap top rather than my phone,otherwise great service.
03/10/14
No comment left by this customer.
03/10/14
Booked in time for collection next day 26th but after I had paid and couldn't go back DX emailed telling me collection on 29th to late!
03/10/14
Far too slow on processing and sending payment. Wont bother in future.
03/10/14
Excellent service
03/10/14
agent friendly and delivery on time, would benefit from better tracking description and estimates for collection and delivery timing
03/10/14
My parcel have not collected. And there was not any explanation or returned money.
02/10/14
no comment
02/10/14
Was dubious about using you as parcel went astray Previously, VERY PLEASED this time though... Thank you very much. Restored my faith in you
02/10/14
no comment
02/10/14
Could do with info of when the parcel was delivered. Other than that very satisfied.
02/10/14
Thank You
02/10/14
no comment
02/10/14
no comment
02/10/14
no comment
02/10/14
no comment
02/10/14
no comment
02/10/14
no comment
02/10/14
Easy to use - great service at a fair price.
02/10/14
The first email said if I required postage labels an email would be sent shortly. It arrived about 4 hours later which was too late to print
02/10/14
Late delivery of my mothers birthday present. Really disappointing.
02/10/14
everything went as planned no problems will certainly use parcel monkey in the future
02/10/14
We had no confirmation of receipt of goods from Bestheating. Toady they stated goods returned damaged when asked about refund. Please rvrt.
02/10/14
Item delivered from Essex to fort william in the Scottish highlands in less than 24 hrs! Excellent service, very difficult to beat!!
02/10/14
my parcel wasnt collected on date booked and had to rebook anotger collection date,,dissappointed customer.
02/10/14
Parcel has not been picked up. A man appeared,picked up one end of parcel said that's too heavy and left .
02/10/14
Awesome
02/10/14
no comment
02/10/14
delivered very quickly. my customer was very satisfied by the speed. that means i am as well . thank you
02/10/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
