We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
Perfect service & fantastic driver!! Helpful and friendly x
17/10/14
The service was great only thing maybe you could give a more slotted time to collect parcel waited in most of day
17/10/14
no comment
17/10/14
Brilliant service, thankyou
17/10/14
no comment
17/10/14
no comment
17/10/14
the parcel still hasn't been collected despite me rearranging collection. Please contact me asap with a resolution
17/10/14
Next working day delivery schedule was met. Drop-off option used, which I prefer
17/10/14
Always had good service and value for money, Thanks
17/10/14
great, reliable service
17/10/14
same service provider from postoffice was much mre expensive
17/10/14
All good thanks
17/10/14
Great prompt collection and delivery as always
17/10/14
no comment
17/10/14
no comment
17/10/14
No comment left by this customer.
17/10/14
Very pleased with the service. Will certainly use again
17/10/14
Satisfactory
17/10/14
No comment left by this customer.
17/10/14
Parcel not collected until 7.30 at night!
17/10/14
good response and very fast.
17/10/14
Fast quick and easy to organise on line. Label comes through promptly and tracking feature very helpful
17/10/14
Collection and delivery on time and very good
17/10/14
No comment left by this customer.
17/10/14
very good services
17/10/14
No comment left by this customer.
17/10/14
No comment left by this customer.
17/10/14
No comment left by this customer.
17/10/14
Collected and delivered on time, perfect
17/10/14
No comment left by this customer.
17/10/14
No comment left by this customer.
17/10/14
No comment left by this customer.
17/10/14
Best price
17/10/14
Very swift, simple and well priced service. I would definitely recommend parcel monkey
17/10/14
not collected next day, as was described
17/10/14
no comment
17/10/14
no comment
17/10/14
no comment
17/10/14
Delivery man was late, non apologetic when he finally arrived. Also the text updates via phone were mentioned but never used.
17/10/14
All day wait. Arranged parcel collection twice but no show. Emailed 2 days ago for refund still no reply. Would never use again !!! Awful
16/10/14
